Publix

Description

Reviews Reviews the App Store features, not the newest.

From 557,330 ratings · 1★ share <1% (was <1% four weeks ago).

1. ★★★★★ The Best Shopping App my-nickname-taken · 9 Aug 2026
   The Publix app has a better user experience and better features than other shopping apps. A great example is being able to open the app and, in one tap, see all store BOGOs. You can easily refine any product list by category and the categorization is meaningful and well selected. On other shopping apps, it feels like you have to hunt around to find any items that are on sale, like they’re trying to hide the best deals. It’s just as time consuming as browsing through store aisles. On top of that, most shopping apps overload each view with promoted items that aren’t related to the filters you ha

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   ve set, like they’re trying to force you see those promotions on every page. It’s hard to tell where those promotions end and the actual product list begins. The Publix app isn’t like that. It simply shows you the items you ask for in a very easy-to-see list. It’s also easy to find and look at all your past receipts so you don’t need printed receipts if you have this app, which is perfect if you’re budgeting or itemizing expenses. It also shows you clearly what perks you currently have, lets you make a shopping list, and lets you save a list of favorite items. Every week I can just pop open the favorite items list and instantly see if any of them are on sale.
   Developer reply · 11 Aug 2026

   Hi there. We appreciate you taking the time to share this five-star rating with us. We are happy to hear you enjoy your overall app experience. Thank you for shopping at Publix! ⁕Lilly
2. ★★★★☆ Disappointed Flip 48 · 19 Jan 2026
   Our family has been loyal customers of Publix for in excess of twenty years. During that same time period, we have experienced many economic changes to include COVID-19, and other not so life-changing events. Additionally, and during that same time frame, my wife worked for Publix. Together, we have experienced many economic challenges. Now that our economy is steadily improving, I have been optimistic that Publix pricing policies would improve; especially since transportation costs are reducing. However, what we are all experiencing does not reflect current economics. Since Winn Dixie closed

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   its doors, it appears that without competition, Publix rewarded itself a “green light” to raise its prices; even though Walmart’s prices remain consistently lower. I understand economies of scale, and that Walmart has a greater purchasing power therefore it can keep prices down, but not only does Publix continue to raise prices, but also their quality and customer service has diminished. When is enough, enough! “Publix, where shopping is a pleasure”? I don’t think so………
   Developer reply · 26 Jan 2026

   Hello. We constantly monitor our prices and continue to give our customers the best value. We believe that some retailers employ deep-discount pricing on selected items to draw in customers and to convince customers that the only important factor in deciding where to shop is price. -Gabe
3. ★★★☆☆ Make it user friendly Carolina Twin · 25 May 2025
   Generally, the app is okay. A lot of the time I have difficulty looking up an item .for example, if I look up half-and-half and don’t include the words green wise half-and-half in front, I get half-and-half lemonade I get half white half rye bread, half cheese, half crackers. Etc.. Also, if there is one letter that is incorrect in an item, it will not give you a choice of items that you meant to type in most apps say “did you mean” and it will list three or four items. It is not that we are an illiterate bunch of people, but we are in a hurry to make our list, get to the store, and come back a

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   nd feed our family. Plus having the current price would be helpful. I love to create and shop from your list, but sometimes I just don’t have time to try all combinations of words or correct each & every spelling. In addition, there is no place to write easily a list that would you could give a Quick Look and see that you needed to stop at bakery. Check out flowers for next week’s gradation. Etc. our grocery list includes many things that are not possible in yours. You do have a Tiny notes section with even TINIER print! And let not e en compare your baskets to Targets. They have a taller handle so you don’t have to stoop over AND a cup holder! Now THAT’s a grocery cart! BUT! Given all that, we all love Publix because the food is fresh. The price is reasonable. The stores are clean, and generally, the employees are friendly. It really is America’s favorite place to shop if they’re lucky enough to have one, but everywhere can use improvements to make it a perfect place to shop
   Developer reply · 2 Jun 2025

   Hi Carolina. Thank you for taking the time to share this review with us. User feedback helps us make improvements to the app. We will share your suggestions with our developers. -Lilly
4. ★★★★★ Chiken Rzrmike74 · 18 Apr 2025
   I’ve been shopping at Publix since I was 12yrs old and would walk to the store after school and always get cookies and doughnuts for me to have a nice snack and then when I got married at 16 I went weekly for me to get groceries in right way along with all recipes that I was taught to do home style scratch ones so the food was good and set well then when Clermont went up told manager and Publix workers to build more stores and it all started happening and doing good and when the old man would help and get you in would always give a hug and be well with them also was able to get and help on rec

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   ipes and have well set and production food with right price to be able and afford right types and stuff could need, now to much high price and have to see what is on sale and okay to make me an my husband go weekly and I always have the month set up for what we want to eat and get things can afford an set up to make, we go to all stores set around if need to just is the Groveland one isn’t to well and not getting right type so it’s need if have to but if not don’t go keep all stores as can well and right well with sections you need to go in early morning or right way in afternoon hope helped you to be well with how you train and take care Peace is placed and be okay just need to have a food setup for 4-5 weeks so can get the right price and food style for you keep right and well thank you
   Developer reply · 25 Apr 2025

   Hello. Thank you so much for sharing your heartfelt experience with Publix! It's wonderful to hear about your long-standing relationship with our stores, from your childhood visits for cookies and doughnuts to your weekly grocery trips with your husband. We truly appreciate your loyalty and the memories you've created with us over the years. We understand that pricing is an important factor, and we're committed to offering quality products at competitive prices. Your feedback about the Groveland store is valuable, and we'll make sure to pass it along to the appropriate team for consideration. Thank you for being a part of the Publix family and for your thoughtful insights. We hope to continue serving you with the best shopping experience possible. -Gabby
5. ★★★★☆ Mirror the Kroger App KentuckyKittykat68 · 12 Apr 2025
   I lived in Florida most of my life and shopped and worked at Publix when I was young. I moved to Kentucky and I shopped at Kroger. I’m happy that Publix is here now but if you want to be competitive with Kroger, you need to show prices in the app which I already spoke to someone at Publix thru feedback and they’re not going to do it so you don’t want to be competitive with Kroger? and then when I log into the Kroger app on my iPad, I don’t have to do it in vertical view It’s annoying because most the time I have my iPad plugged in and I can’t just sit it down to look at it that way due to my p

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   lug, with the Kroger app I can look at it on my iPhone vertically, but then I can look at it on my iPad horizontally and they include the prices if you don’t change, people are not going to shop there in Kentucky. Kroger offers the prices in the app and you can figure out what you’re going to be spending before you go along with verify prices when there if the scan wrong. I was only trying to help Publix because I want them to be a success but they don’t seem to care about my input because what I got back is sorry we don’t do that. OK I wasn’t asking if you did that, I was giving feedback what you SHOULD do. 🙄 basically you should mirror the Kroger app, which would make people that shop at Kroger feel at ease shopping at Publix. there is something strange about them, not offering price prices in the app and Kroger if I wanted to know what the price is I just look it up even while I’m at the store shopping. mind you I do feel I am going to shop at Publix because that’s the store that I grew up with, but it is further away and if it becomes a pain, I might reluctantly have to shop at Kroger, which is down the street.
   Developer reply · 2 Apr 2025

   Hi. We’re always working to update the app, making your experience even better. We will share your thoughts with our development team. We value your business and thank you for taking the time to post. -Lilly
6. ★☆☆☆☆ The app would be 5 stars if it would actually work NachoCuppaJo · 18 Jul 2024
   I am an associate and long time patron of Publix as I have grown up in the epicenter of Publix in Florida. The reputation in the stores is always there and I love my job. This criticism is removed from the Publix brand and specifically aimed at those maintaining this app. Maybe the servers are overloaded? The app does not load no matter wifi or data. My mom who is in a different city has had a similar problem with the app being completely unusable which is a shame since when it does work, it is a brilliant asset to the Publix shopping experience. I just wanted to order a sub on my break but I

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   was completely unable to. Maybe it’s the recent update. It worked perfectly before. It’s a little disappointing when you are hungry at dinner time, don’t have time to stand in the line and then are completely unable to use the mobile app to obtain a meal, knowing full well you won’t be able to order food at all until after closing (if at all since everything closes after 10pm besides gas stations) from practically anywhere. I would like to look on the bright side that at least I’m being forced to save money during the economic downturn that has been eating all the working class in America alive. I make this criticism because I want to see the app improve. Not just for my sake but for the sake of my mother and all the other people who rely upon it to lighten their load. Please fix the servers so I don’t have to uninstall and log out every time I would like to shop at Publix. The hassle makes it not worth it. Please make this an app worth recommending to patrons
   Developer reply · 9 Aug 2024

   Hello. We truly appreciate you taking the time to write to us, as we work to correct the issue. Our team is aware and is working to resolve this in the future. We appreciate your patience. -Gabby
7. ★★★☆☆ So so Carey35209 · 29 Jun 2024
   This app helps in some ways. You can pay with it, and the information given about their specials is generally accurate. That being said, it has its faults. For one, it doesn’t usually give the prices. It would be easier to sit down and make a list if I had the information I needed. It also isn’t a very good organizational tool. If I make a list on it, some items on the list aren’t where they are supposed to be. It could tell you if they are out of something you need but it doesn’t. It also doesn’t route you through the store properly. Instead of making one trip through the store, the order of

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   the list doubles you back to the 1st isle after you’ve been through the store. The only thing I want to double back for is frozen foods. My answer to both of these issues was to put my list on a spreadsheet I can sort by store. Since the app doesn’t list the prices I just start at generally lower priced stores and shop Publix last. No one store has everything you need these days anyway. Publix is one of the many companies that follows the cookie cutter format. They are all over the southeast, but make little effort to accommodate the needs of specific areas.
   Developer reply · 4 Jul 2024

   Hey Carey. Thank you for taking the time to share this review with us. User feedback helps us make improvements to the app. We will share your suggestions with our developers. -Gabby
8. ★★★★☆ Doesn’t work if logged in Weso1812 · 14 Jan 2024
   When logged in I’m unable to view the Publix weekly flyer and or deals. This started happening around November, 2023. I’ve asked Publix employees if they’re aware of any issues and they said dozens of customers have been complaining about the app not working. Logging out doesn’t necessarily fix the issue either. You may have to uninstall and reinstall the app, and don’t log back in again. This is the only way I’ve found that I can even view the store ad, but I’m unable to use any of the features that require you to be logged into an account. The moment you login to your account, everything qui

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   ts working. This issue persists on both my iPhone and my iPad. I don’t know if it’s an application issue or iOS, but hope the issue will be fixed soon. Edit: After reading solutions to other problems I found something that corrected this issue. If you’re experiencing the above problem, try changing your store location preference, and then change it back to whatever your preferred store location is. I don’t know if it’s a permanent fix but at least for now it’s working again.
   Developer reply · 18 Jan 2024

   Hello. We appreciate you taking the time to let us know about your recent experience with the app. We hope you’ll continue checking back as we continue to improve. Thanks for your patience. -Gabby
9. ★★★★★ List Function Principal Agent · 18 Aug 2021
   Update: Thank you for bringing back the Coupon On/Off button on the List function! Maybe some of the other issues will get fixed soon, too. Hoping! I’ve used the app for quite a while, but never the list function. I used Grocery IQ, which was the best when it existed. I started using the Publix list function a few months ago. It has some bugs, like the produce, deli and bakery are always at the bottom of the list even though they are the first section of every store I shop and there is no way to reorder the aisles myself. Also when adding items to the list there is no indication after you typ

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   e the item that it has been added, so I often add the same item multiple times. Just a blink or something please. But the WORST, is a recent update that has taken away the button to filter out digital coupons. There are many, many more coupons on my list than items I actually need to purchase so I have to scroll and scroll to find what I need to buy, and several times have missed items. PLEASE bring back this function.
   Developer reply · 23 Aug 2021

   Thank you for taking the time to update your review! We are sorry to hear things aren’t running smoothly on the app. We are aware of the issue and our development team is actively working on a resolution. Thank you for shopping at Publix! -Kaitlynn
10. ★★★☆☆ Used to work great, but... Vmpyrchik · 1 Nov 2020
    My husband does our shopping on Sundays after he goes to church. Today marks two weeks in a row that he cannot access the app for the grocery list (list will not open, nor will the ‘weekly ad’ section and the ‘search’ function doesn’t work {on a simple search like ‘milk’, a message comes up that says “Sorry we can’t find that. Try rewording your search or reducing your filters.” For MILK??!!}). Last week we got lucky; I could access it and snapshot & email it to him. This week, we have to rely on our rusty, middle-aged brains to remember. 🙄 I went to the online contact form and it says “Sorr

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    y our system is temporarily offline’”. Why do scheduled maintenance (yes, that’s a *guess* but probably a good one, since it happened to weeks in a row at the same time) during peak shopping hours? And if it’s not scheduled maintenance then Publix needs to check into why their app is crashing each week. Especially with the pandemic, people (including us) are using the touchless pay features more and more, and with the app down, this is no longer an option. Please find out the issue, Publix. We love shopping there and we loved using the app, but not the past couple of weeks. 😕
    Developer reply · 4 Nov 2020

    Hey there! Please know there was an outage on Sunday, 11/1. If you have any issues we recommend trying again as the outage has been corrected. Should you still be experiencing an issue, please contact our Customer Care Department at 1-800-242-1227. -Kaitlynn

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