Costco

Description

Reviews Reviews the App Store features, not the newest.

From 1,310,425 ratings.

1. ★★★☆☆ I take back my last review. LahvBug · 5 Sep 2026
   I usually compare prices when before I have to go grocery shopping considering how expensive food has become in this economy. I was very excited to start shopping at Costco thinking I would get a good deal on bulk groceries. However, when I tried to compare prices at my store all it says is, “Warehouse prices may vary” for EVERY SINGLE ITEM! That’s crazy to me! So they just want us to make a “Hail Mary” trip to the store and have no idea of what we’ll spend until we get there? What a joke. Costco acts like they for “the every man,” but now I can clearly see that they are not if they’re hiding

   more

   their prices. All of your competitors show their prices and almost every item in their stores. I will not be shopping here. Update: After much searching, I figured out how to look at the prices in my local store. I am actually very impressed with it now that I have found it, but I feel like these the normal search tool and this warehouse tool should integrated. I was very upset for a while because I thought there was no way to see their prices 😂. So, sorry about that, but fix your system!
2. ★★★★☆ Washer & Dryer Bundle Canufixit · 5 Mar 2026
   Costco has great prices on Appliances especially when on sale. We have not gotten delivered yet but are looking forward to having this beautiful LG Washer and dryer in our home. I would like Costco to know what a hassle it was to buy all 4 pieces at once. I had to buy it in three orders and a second dryer to be able to get the last pedestal then cancel the original dryer and then the price adjustment due to the first and second sale being over. After 15 years of retail management I sure hope you work on this clinch in the system. On a bundle sale this why not allow the customers order to be p

   more

   laced with all pieces on hold until the missing comes in stock then charge the customers and deliver all pieces. Similar to a special order but tie up the pieces you have in stock and give an estimated date of order completion You would then know how many pieces and which pieces you need to complete the sale. You could also deliver a partial order with the remaining on back order. Otherwise you most likely will lose customers, I almost gave up out of frustration looking at other product and retailers. One more glitch was not being able to buy the pedestal by itself even though I had a dryer paid for delivery on hold waiting for the pedestal to come in. I even shopped else where to find one but it appears this is a Costco designated item other than LG. I hope this review gets passes on the your upper management and buyers You will see increased sales and much happier customers. Not I would like to Compliment a few if your employees Julie, Blake at costco. com. Also Shauna and Tim at the Arizona Costco for helping me make this purchase possible. Thank you all!! Sherry
3. ★☆☆☆☆ A billion-dollar company with a ten-cent app. That’s Costco. KAFI.R · 12 Jul 2025
   The Costco app violates the most basic principles of mobile development: no offline-first approach, no fallback mode, no atomic update process, a broken forced update flow, and no caching of critical data. As a result, customers lose access to essential features exactly when they need them most. This is an example of poor architecture and a total lack of failover strategy. A stupid, slow app — just like the company itself, which only kills, poisons, robs people, and pollutes nature! They are so rich, yet too greedy and stingy to hire competent software developers who can actually support and i

   more

   mprove this app for the people who pay them — the customers. Costco saves on management, and management saves on employees (by paying them low wages). This endless chain of saving and cutting corners ultimately leads to terrible service, substandard products, and a complete lack of respect for the buyers who pay for memberships, goods, and every other service Costco offers. We live in a time when jackals and vultures rule business and corporate management — they are never satisfied. The more they have, the more they want to stuff their pockets. Meanwhile, customers are left with broken promises, and broken trust.
4. ★☆☆☆☆ Love Costco, hate the app FOH757 · 27 Jun 2025
   I only have Costco because of Costco Travel and I feel like the time I’ve wasted on the antiquated design has almost taken away the benefit of the money I saved on the trip. First of all finding trips is a complete hassle. You have to know exactly what day you want to try to exactly what place. Why not let me search travel packages by budget and by type of trip? Second of all and most importantly paying for Travel is an absolute un pleasure. I’ve typed in my card number no less than 10 times and yet I still had to take a pause to write this review because I have not been able to do so succes

   more

   sfully. First of all it does not let you use any stored card information on your account, not even your billing address, so you have to type everything from scratch. Secondly there’s a glitch that I thought would be resolved by the latest update that has not been where you can’t select your State when you’re going to pay a custom amount. I had to go back-and-forth no less than 10 times to figure out that you have to put your state before you type in anything, including the amount, lot get it to work. And the lack of Apple Pay? What year is it? I’m super frustrated at this point and I’m just trying to give you money
5. ★☆☆☆☆ Doesn’t work kcebttocs · 15 May 2025
   I just got a Costco membership yesterday and not only was the woman who helped me rather rude, but she forced me to download this app. I figured fine, I probably would’ve downloaded it eventually anyway. But ever since I did I’ve been getting spam calls nonstop. I had switched off Google, Facebook, Microsoft edge, and anything else which was leading me to get spam calls so I’m relatively sure this is the problem. But the bigger problem is now that I’m trying to open the app and update my security settings, it doesn’t even work. I click on the app and it just sits with a red “C” as if it’s sta

   more

   rting up and loading but nothing ever happens. It’s bad enough that I had to pay $65 for the membership not knowing if I was even going to find enough I needed to make it worth my while, or that walking through the store I realized I made a massive mistake because I don’t have nearly enough space in my 1 bedroom apartment for the size of things the store offers. I’m sure it’ll work eventually and it’ll probably be fine but it’s just been an annoying 2 days and I already don’t like Costco, and it’s infuriating that I was forced to accept all these cookies they have so they can sell my info to anyone and everyone
6. ★★☆☆☆ Very Glitchy and Bad Warehouse Search Commandolandorooster · 21 Mar 2025
   All my love and 5 stars for Costco, but this is strictly about their suboptimal app that does not live up to their name. My app is fully updated and running on an iPhone 16 pro fyi. Same issue as others have pointed out about the reviews freezing the page when you click on one to read more. Also will sometimes say cart is empty even if it’s not and have to refresh multiple times. I was also having an issue where it said I wasn’t logged in or a member which wasn’t true as I could clearly see my profile on the profile/account tab, not sure if this was fixed recently though. On a separate note

   more

   , the local in-warehouse search function is very rudimentary compared to all other shopping apps or this app’s online search in that you have to type the EXACT spelling and even spacing to pull up the correct items (e.g. “RedBull” will bring up nothing, but “Red Bull” will…seriously??). You can’t search in general terms either (e.g. “Energy Drinks” will not pull up Red Bull or any of the top brands for that matter). I’m glad this function is even possible now, but it’s such an oversight that it honestly just makes me wonder if it’s on purpose to get people to walk into the store more lol.
7. ★★★★★ Costco Rocks! 🎸🧦 ToSailWithLuv · 30 Aug 2024
   I absolutely am infatuated with Costco!!! There is nothing I can possibly want from any other place on earth. I love going there with my family and walking around especially on Sundays when they have a truck load of samples. I love that buying things in bulk there is very affordable and I love blowing my entire pay checks there!!! I wish Costco had a direct deposit from my work to them. Please don’t ever change. (Like the entry scanners you just added to your stores, or the automated check out at the food court, or the membership fee increase, or the new leadership, or the additions of self ch

   more

   eck out stands, or the tire pressure air pumps turning off after store hours, or the packaging of the rotisserie chicken, or the addition of more pick up lockers taking up space, or the taking away of our beloved churros - of which you were infamous for, or the cap you placed on auto insurance, or the change in gas sales, or the food court price increases, or the book sections that are getting smaller and smaller) but other than that, please don’t change anymore. 🤞Love You Costco!
8. ★☆☆☆☆ Zero-value app BurleyHick · 24 Mar 2024
   The reason I downloaded the app was because I thought it had some functionality, such as the ability to search/shop online and check in-store availability. When I searched “ice cream” it showed two unrelated items. I searched “cheese and dairy” and it showed 4 items available for purchase, to include a wheel of cheese for nearly $1,000. I received a membership as a gift and now wish I could give it to someone else who prefers Costco over Sam’s Club. Our first visit to the store involved showing the membership card to an employee in order to enter, then I see there is no scan and go option on t

   more

   he app. After finding a handful of items to purchase, I proceeded to self checkout where I was stopped and had to show my membership card again in order to check out. This made me appreciate Sam’s Club far more than I had previously. While our local Sam’s Club isn’t as large as Costco, it offers a sufficient amount of items and variety. Being able to use the Sam’s app for scan and go, online shopping (free shipping on many items for Plus members) and ease of ordering for curbside pickup, plus getting kickbacks to use as cash for purchases, that beats Costco’s idea of a functional app, for me.
9. ★★☆☆☆ I love your employees in the store but your marketing folks are getting way off track Edumacated Redneck · 2 Feb 2024
   Let’s get this part out of the way, I have been an executive member and also have the businesses credit card for about 15 years at this point. I love the rewards from both the card and the executive level membership. Our spending level generally got us to a little under $200 a year reward on the Costco Executive Membership and our credit card spending on the Costco Business credit card generally got us somewhere between a $500-$700 rebate every year. The employees at every store except one outside of Nashville have provided excellent and friendly customer service. My issue with the app is

   more

   that you have to clear out of the notification in iOS by clicking into the products on sale. As a business owner of a automotive repair shop I not going to be buying jewelry or appliances. The frustrating part is even though these things are not my interest stiffer notifications that I have to clear out of. I know Costco loves to switch up their aisles in their physical stores to have their customers explore and potentially buy more, but can you please leave your Executive/Business members alone in the app?
10. ★☆☆☆☆ Poor functionality and full of bugs finchrambleon · 14 Nov 2023
    It amazes me how Costco still can’t get their app to work halfway decently. Viewing product pictures doesn’t work properly and hasn’t for a long time. Browsing and search results take a long time to load and it isn’t due to my device or network. When you go to checkout, if you don’t know the address to ship to and leave the app to copy it. It will kick you out of the checkout process and you’ll have to start again. Effectively, ANY viewing away from the Costco app during checkout will cancel all the progress you made. This was a recent bug introduced in the past few months. It’s ridiculous how

    more

    some people can get paid to be “developers” or “software engineers” but can’t even manage basic functional testing on major platforms like IOS. I guess they must be an “agile” team… lol but seriously Costco - fire your dev team and get qualified people to manage your app! It’s costing your customers a lot of time and trouble and completely inexcusable for a company of your size! Viewing product images and switching app focus during checkout are two basic functions that don’t work properly and haven’t for months. A recent update just got released so I tested it… problems are still there. So I’m writing this review. MAYBE somebody at Costco will see this… of course the product manager probably doesn’t do their job either but I’m holding out hope. Costco is a good company…

Search Apple reviews - every stored review from the store, not only this listing's.

Growth change in ratings

Rising in Shopping this week

Name	Ratings gained	Week
Comfrt: Shop Cozy Clothing v2.12 on 17 Oct	+1,952	+28.1%
CrownCards - Trading Cards v1.1.3 on 12 Oct	+3,608	+22.6%
MintPull - Rip TCG Pocket v1.1.3 on 20 Oct	+539	+16.4%
Vinted: Pre-loved marketplace v26.41.1 on 20 Oct	+59,902	+14.3%
Vista Auction v1.18.1 on 23 Oct	+276	+13.6%