Schwab Mobile

Description

Reviews Reviews the App Store features, not the newest.

From 1,211,117 ratings.

1. ★★★☆☆ Updates Needed. ReconMarine911 · 4 Dec 2024
   It seems like an ok app, just got a few features hidden away such their DRIP Program. They have it hidden at the bottom of each trading page instead of a separate feature on their investing page where it’s easy to locate and find in order to turn on each and every ETF that you invest in. The Dashboard works but very difficult to notice how many shares of any given stock. Plus the Dashboard pages appear very cluttered with a bunch of junk that really doesn’t need to be there, just a bunch of legal nonsense mostly. Overall, it looks like they need a younger webmaster team in place to

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   modernize their trading pages instead of making these pages look like they are for accountants with double master's degrees that requires an entire day to figure out what is written. Plus these pages lack any color and need to make them look more positive and just straight forward English for today’s society. I would imagine that this app for Smart devices is taking up a lot of server bandwidth the way that it’s written with a bunch of nonsense legal jargon and is not quite user friendly yet. I will come back with updates as they happen or if they happen. Hopefully it’s not as bad as WeBull, who can’t accomplish the simplest things in two years along with a host of snide remarks from their peanut gallery. They still don’t have a functional DRIP Program to date for income ETF’s.
2. ★★★★★ SCHWAB CHANGES YOUR LIMIT ORDER Funmanbb · 11 Jun 2024
   I have used schwab for the last seven years. Ever since they purchased TD they have changed their order entry system. It is absolutely horrific! When you enter a limit order, especially on small priced stocks fractional of pennies around it to the next lowest if you are putting in a stop order. Same thing happens with limit orders. Right before you hit enter you see that the price has been changed. This has cost me a lot of money. Also, when you switch from a limit order to a stop order, they automatically change the price to the current bid. This makes absolutely no sense. In fact, it makes n

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   o sense to have any dollar amount listed when you’re entering a limit order you should be able to enter that number yourself. I am switching over to another service. This has cost me enough money at this point. June 11, 2024 – their system is once again down I cannot login. I cannot trade my Stocks. I had a stock that was up now it’s rolled back down. This is really turning into like a world country platform. Very disappointing no new money here. Went to FIDELITY no outages, but they have their limitations as well.
3. ★★★★★ Not as functional as TD Ameritrade bighit22bc · 14 Jun 2023
   Since Schwab transitioned all TD Ameritrade accounts to their own trading platform, it has been a disappointing experience. No push notifications (price alerts or news). No breakdown of income (how much is coming from where, all income is grouped together as total $ instead of the option of %). No live market details on accounts page, no ex-dividend price/share. Dividend history is generalized and doesn’t tell where money is coming from. Transfers from bank to account take too long (virtually instant with TD Ameritrade, now you must wait 1-3 days). Watchlists and news are buried and annoying t

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   o get to. This app has been disappointing for those that prefer the functionality and quick access to information of the TD Ameritrade app, and is certainly not for active managers of their accounts. I mostly utilize the app to follow my retirement contributions and determine what next steps I want to take based on market performance, but this app keeps me in the dark on important information I need to make informed decisions. If Schwab can’t figure out how to implement theses basic investment tools, I will take my account to a broker that does. (i.e. Fidelity)
4. ★★★★★ Outstanding customer support and investment tools/information. Outdated user interface. DevronBesbee · 4 Mar 2023
   I’ve only recently gotten into investing over the past few years, and with Schwab it’s been incredible. I previously used Robinhood and I briefly switched to WeBull before deciding to invest at Schwab. And I must say, my experience with Schwab has been magnitudes better than with the previously stated platforms. Schwab’s 24 hour customer support make investing with them extremely comfortable, as help is always just a phone call away. Schwab does an excellent job at keeping investors informed by supplying them with daily market updates as well as in-depth reviews and analysis of the funds and

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   securities that they offer. Additionally, the reviews and analysis provided come from a variety of different sources, the most popular being Morningstar. I have called customer support multiple times since opening my account and in my experience, response times have been incredibly fast, typically speaking to an agent within about a minute of calling the support number. Additionally, the support agents are both friendly and knowledgeable. Schwab’s user interfaces for their app and website are well organized and easy to use. However, compared to other more “modern” brokers, their UI is quite outdated and unattractive in my opinion. Their color scheme is bland and the entire website looks quite outdated and in need of revision. User interface aside, as a young investor who is new to the space, Schwab’s incredible service, plentiful investment features and high quality market data earns them a 5 star review.
5. ★★★★☆ New version is terrible LimpopoTexas · 12 Dec 2022
   I e been a long time customer and user of this app on both iPhone and iPad. The old version worked flawlessly. The new version is terrible! First, it cannot maintain connection reliably over 1 minutes. This results in screen freezes, errors displayed - but worse is that orders are either not placed or duplicated. Schwab won’t honor these software mistakes. Furthermore, quotes are inconsistent and often wrong or severely delayed. When I say inconsistent, portfolio may say one current price, while order screen shows another and watchlist yet a third! Speaking of watchlists - they revamped them t

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   o “improve” but they ended up making almost unusable. You no longer change position of symbol in watchlist. Basically all you can do is delete and re-add from “edit”. Terrible. Old lists lock up after a couple of refreshes. New list often stop working with “oops - something went wrong”. Forcing you to end the app and re-login. Whoever does software testing for this app should be fired! It’s definitely not ready for prime time. It will fail on you during the most critical times that will often cost you real money! After more than 25 years with Schwab, this new version will probably FORCE me to go to another company.
   Developer reply · 6 Jan 2023

   Hi LimpopoTexas - We’re sorry to hear about your poor experience. We’d like a chance to try and assist with resolving the issues you have had with us. Please give us a call at 800-435-4000.
6. ★★★★★ Excellent company & customer service fossil84 · 21 Sep 2022
   I opened a checking and savings account in 2009 after my son advised me that Schwab received the Number One ratings in 2008 and 2009. I was very hesitant to change checking accounts, as I had been with my locally owned bank since I was 14 years of age. After researching all of the benefits of “no cost” Investor Checking & Savings accounts I made the change. It sounded too good to be true. The benefits are incredible and I’m still surprised there are no charges for any of these benefits. And, the Customer Service Representatives are the best I’ve ever experienced in any business relationship. T

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   he Representatives are extremely knowledgeable in all areas and I’ve never been transferred to another individual to get my issue handled. Specifically, when my son lived in Tokyo, Japan for three years and I had to make multiple international transfers for him I never experienced any difficulties. Nor did he on the receiving end. Over the past 11 years anytime the subject of banking arises I always recommend Charles Schwab and take time to explain the outstanding account benefits and Customer Service. I’m still impressed! Keep up the great work.
7. ★★★★★ Too much of a hassle GPuddy · 10 Sep 2022
   It feels like Schwab goes out of their way to punish and hassle you for trying to withdraw funds. When I initially signed up I was bombarded with calls and emails about funding my account. It was a breeze linking my bank account and transferring money to my Schwab account. It was deducted and on my bank statement within an hour. When the time came to withdraw some funds all of a sudden the transfer was voided and my bank account was unlinked even though all cash was settled and available for withdrawal. When I went to re-link the SAME bank account I had prior I was booted and locked out of my

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   account. I was given several different numbers to call and had to talk to multiple people, take a quiz to verify my identity and given a 1-2 week timeframe for my account to be unlocked. All for only a $300 withdrawal to a bank account that was already verified. They’ll take money with no questions but when you try to withdraw they place several purposely placed hoops with the intent to wear you down in hopes you get frustrated and give up and forget about the money. I understand the need for safety to avoid identity theft and other fraud but it’s interesting that I can transfer money in, trade but the moment I try to withdraw a small amount I’m required to jump through hoop after hoop. It’s all by design. You’re better off with Fidelity
   Developer reply · 6 Oct 2022

   Hi GPuddy - For security and privacy reasons we prefer to address certain questions and concerns privately. Please give us a call at 800-435-4000 so we can help.
8. ★★★★☆ Schwab is my everyday Valentine ❤️ prs7786 · 28 Feb 2021
   I absolutely love Schwab! Unlike most people, I didn’t open an account with Schwab for trading. After coming to USA in 2016, I started with Chase since my peers pushed for it. I didn’t have a clue and ended up with Chase. Chase didn’t treat me well and I switched to Bank of America. BofA is relatively good, but I didn’t like them for unnecessary fees all the time. I only heard of the concept of “online only” banks back then. And had to chose between Schwab and Ally. Thank god I chose Schwab! Best decision ever made. Their customer service is top notch. The most polite set of people you’ll ever

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   speak to. My experience is so good that I terminated my Robinhood and now trade exclusively with Schwab. If I were to make one change in Schwab, it has to be support for faster movement of money, say using Zelle etc. That’s the only reason I haven’t closed my Bank of America... yet. The day Schwab introduces Zelle or any faster method of moving money, I’ll commit myself to Schwab only. Speaking of the app itself, it works smooth. Never had a problem. However once in a while, I do see some issue with options and a blank page appears with a message “Content currently not available”. I’m sure other users have experienced this too. Hope they fix it soon.
9. ★★★★★ Highly functional with a dated look Mr.Bopp · 25 Feb 2021
   I’ve been using this app for over a decade and have experienced all the versions of it since. I can say, hands down, this is highly functional, reliable, mobile banking app with all the stock trading power you could ask for in the palm of your hand. I can tell you Schwab has Leo their app competitive with all the mobile banking functionality you would expect any bank to offer, plus the added power and flexibility of stock trading that also keeps up with the best of the industry players. That being said, with all efforts for functional upkeep, it seems the user interface has taken a backseat a

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   s of late. Nowadays, the dark color-themed user interfaces are king on mobile Apps and most software in general, and they seemingly take advantage of high-contrast design with vibrant interactive dashboards. The Schwab app is uninspiring comprised of mostly white, light grey, or beige color schemes with a few static bar charts that look straight out of Windows 2000 - frozen in time. Overall, the user interface has really begun to look aged and frankly, more than a bit out of date. For such an amazingly powerful mobile banking app, the user interface (UI) just feels lacking and could benefit from a major visual overhaul - One that helps to better position Schwab as a leader of online mobile banking and information technology space. A banking app for the future.
10. ★★★★★ Best for Banking and Best for Brokerage Bleedz"" · 28 Jan 2020
    I can not stress enough how impressive Charles Schwab has been in every way, and I have been with many different banks. When I inherited my brokerage account, everyone at Schwab treated me like family right away. Anytime I had a question or wanted to do something over the phone, the customer service was always outstanding. I do believe they lead the trading industry, because when Chuck started it, he did it for the people, not for himself. I believe they have the perfect balance of traditional face to face or over the phone service along with the leading technology for online trading. When the

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    y informed me they did checking accounts also, I immediately switched them to my main banking institution. Best financial decision I’ve ever made. With their fewer branches than most banks, they compensate greatly with their online services. Check deposits are posted to your account sometimes within minutes! I’m not one to write reviews for companies at all, but after all the trouble I’ve been through with my other banks, Charles Schwab really deserves a 5 out of 5. I can’t say I have ever had a bad experience with them! A++++

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