CVS Health

Description

Reviews Reviews the App Store features, not the newest.

From 1,706,275 ratings.

1. ★★★★★ Unsatisfied sscholl183815 · 27 Sep 2026
   CVS has became one of my favorite stores over the last couple years since I have grown sicker with my auto immune diseases with that being said I use DoorDash quite often and I think that it’s unfair that when you use sites like that you cannot add your rewards card and get your discounts and you’re paying for items that are marked up rather than if you would go in-store and the prices would be cheaper and with that being said I’m on disability and I’m on a fixed income and I’m infuriated that I got some holiday candy that should’ve been on sale I’ll pop but I didn’t get to use my discount pap

   more

   er towels and the stuff that I have an excruciating toothache so I got to take medicine and it was $50. I could eat almost all month on $50. I’m upset with myself for even doing it but I just wanted to make a review about it, so that other people that are in my situation won’t make the same mistake because I’m literally gonna have to go without I just know that I’m having family over for the holidays and Igrandkids, so I always like to have a little snack of some sweets around other than that I just can’t wrap my head the fact that two small rolls of paper towels are $4.50. I feel like an idiot I literally live about seven minutes away from CVS so this man just got a $10 tip for bringing something that Took him about five minutes and I’m paying $10 a month to have the service, I think I need to regroup and cancel that app I’m definitely going to put a review about it on there app site as well as well. Happy holidays:/
   Developer reply · 30 Sep 2026

   Thanks for taking the time to reach out. We want to help you. Please complete this form so we can reach out. (https://www.cvs.com/app-store-review/feedback?xid=Gg9Bln50JK) Thanks! Dylan B
2. ★★★★☆ Help deadbuty · 19 Feb 2026
   OK, so for the past time since I’ve had this phone number, I have been unable to join the extra care card thing because for whatever reason whenever I try, it says please try again later and the last time I tried was like over a month ago and I just tried like two minutes ago and it’s still said it. It would be really helpful if CVS themselves sees this and actually emails preferably emails me and tells me what I have to do because I think what I have to do is for them to take off this current number that I have that is on there because it wasn’t my number starting off it was somebody else’s a

   more

   nd then re-put the number on for me because I can use my email for the stuff and I believe I can use my phone number as well but it’s not going to my account, It’s going to whoever else’s account and I can’t see like my points and stuff. So if you see this, reply to this, and I will get the email notification and then hopefully it can be fixed. And to be completely honest, you should be able to do this at the CVS/Longs building in the place you’re at, I shouldn’t have to call the mainland when I wanna do something here, it’s all because CVS/Longs was bought by a accompany in the mainland, you should have left it where the customer service was here not over there. Yes I’m giving this a four star because I don’t believe in giving anything under that.
   Developer reply · 2 Mar 2026

   Thank you for your feedback; we are sorry that you are having this app experience. Please contact us to share more information https://www.cvs.com/app-store-review/feedback?xid=RywDg322BL
3. ★★★★★ Refusal of the pharmacist named FATHA to administer vaccines at CVS HALSTEAD AVE. Harrison NY Alexa'sMom · 20 Oct 2025
   October 20,2025 at 6pm, my husband and I had a scheduled appointment for the vaccines influenza and RSV vaccine. SHANE, the assistant took our information., Insurance and financial information because we are to pay cash for the RSV and my husband’s he prepared the vaccine in front of us and had to leave us because they were other customers piling up. After 30 minutes of waiting, the pharmacist named Father came and took our information. Including our she went to the back and was gone for a good 10 minutes. At that point, I asked her what she was doing because the vaccines were already in front

   more

   of us. When she realized that she had made a mistake, she raised her hand and she said I’m not giving the shots because “I am not comfortable.” I asked her why would she do that when I just asked her what she was doing and she said this is and we should get out. At that point, my husband heard how she was talking to me and so he that’s when she said that my husband was being rude and he actually was not. She went to the back and would not come out.. We waited for a few more minutes, but she said that she’s not doing it. I know for a fact that as a pharmacist, she took an oath. I would like to report this and also to the. Because no pharmacist should treat her patient this way. She actually started the defiant behavior. And later on will turn it around. We realized it was a lost cost and so we just have to report it.
4. ★★★★★ CVS Pharmacy store Queen Seon · 14 Jul 2025
   I loveCVS stores they help me out so much and I love going there and I get my medication from there and the people are so wonderful and so friendly at every different CVS I go to and they are so kind and nice pharmacist even people up in the front. They’re so kind they greet you and smile on everything they ask and they need anything. I mean, they are upmost wonderful people in the pharmacist in the front cashier and the store are so amazingly clean and well stocked and everything. I mean, I love it. I can get my medicine. I can get over-the-counter stuff and I can ask questions and they know

   more

   what I need and everything. Oh my God I love you guys thank you thank you whoever created the CBS please don’t close anymore. I went to one of them and they close the one that I’ve been going to for many years, me and my children been going to the CVS and they close that and we was so sad and my heart was broken because they were family to us and that they were scattered all over these people these pharmacies and the workers there they were scattered all over and our heart was so so hurt and sad that we no longer would not be seeing them and he broke our heart but now we gonna have new Family, which I was CBS we choose, but now our family is scattered to go different direction of CVS instead of one CVS that we used to go to so whatever CVS we go to we’re going to go to we now we’re gonna be welcome and we’re gonna build new Family. Thank you so much.
5. ★★★★☆ App can get confused about unread messages Robert Ryan · 14 May 2025
   The CVS health app can get confused about whether there are unread messages or not. Notably, I had some messages, and I deleted them, but when I go back to my home screen, it insists that there is still an unread message. When I go back to the app and there’s nothing there. I tried deleting and reinstalling the app and before I even signed in again it still was saying that there was one unread message. I repeated this process three or four times, and finally the unread indicator on the badge on the home screen finally disappeared. But there’s definitely some bug about once you read your messag

   more

   es, the badge on the app icon will persist in saying that there are unread messages when there are not. It’s not a huge deal, but there is definitely some minor problem related to the badge icon and whether you have unread messages. Just an FYI. I did a screen recording where I manifested the bug, so if you want me to send that to you, just let me know where I do that. Unrelated, I also have a problem when I have a prescription that is ready to be picked up: There’s a place in the user interface where there should be a barcode for the pharmacy to scan. But in my case, even though I had good cell service, I get a perpetual spinning activity “indicator view” in the barcode never appears. It even has problems when I’m at home with excellent WiFi coverage.
6. ★★★★★ Hello Happy Holidays CVSFanatic1111 · 9 Dec 2024
   It would be a good option to add a cancel button for online orders for customers and store systems. I placed an order for store pick up at #9929. I waited 2 days haven’t received order confirmation for pick up. I call the store, a store associate help me he look up my order told me he will work on my order then proceed to tell me to call back 10 min to check back. I call back and the person helping me answer the phone again. He told me the item is out of stock and the replacement item is also out of stock. Then he proceed to ask me to cancel order. I told him I’m not able to cancel order th

   more

   ere no option for this. So he ask the store manager and manger was not able to cancel order as well. Then I ask would it be ok if you ask manger to replace the item with something similar and he said that they weren’t able to replace the item. Then he told me to call customer service to ask to cancel my order. I just felt disappointed that the outcome was me having to call custom service to cancel the order. I think there might be a waiting period if the store doesn’t get the order ready I’m not sure before the order cancel out on it’s on in the system. It would be convenient to add a cancel button to give that option when item is out of stock and the stores aren’t able to replace the items. Besides this I’ve always had very good experience with my online order for in store pick up.
7. ★★★★★ Loyal Customer Hope Things Get Better · 29 Dec 2022
   The app has a glitch - and is extremely slow. I’ve shared this with CVS previously and it was suggested I make sure my phone/internet/computer are updated with the latest software-which they are. I don’t have any issues with my other multiple apps-only CVS. In the morning I put approximately 5 colors into my shopping cart. I tried to review each shade before purchasing them all but I wanted to verify each shade first. I tapped on each item from my cart and the same image of the Soft Rose shade kept appearing for each different item. It showed the image of the product but didn’t show the name o

   more

   f the color of the lipgloss that I put in the cart. It only showed a picture of the Soft Rose color. Later in the day, since I was unable to verify the other colors before proceeding with my order. I called customer service to place the order hoping they would assist me with differentiating the colors (in my cart) but the representative told me she couldn’t see the items in my cart and I had to place the order myself because it’s a store pickup order. Therefore I ended-up only purchasing one lipgloss. The only way I knew what color I was buying is because, I could see the color through the bottle, but the name of the color did not show. It was the only shade that looked totally different from the rest. Even throughout the process of my order it didn’t show the name of the color. That’s not good at all, when you can’t see the description of the items you intend on purchasing (after they’re added to your cart). I hope this matter is taken into consideration, researched and resolved in order to better serve loyal customers.
8. ★★★★★ Super App Angels101 · 26 Mar 2018
   Great app, that’s user friendly and has everything in one place. I love the ease of refills, being able to keep up with seeing dates of when last refilled, when scripts are running out of refills and ease of being able to select multiple refills at one time to fill. Then to see what you paid last time at pick-up for your estimated cost is very handy especially when you are on a high deductible health care plan and hadn’t met your deductible, paying the high costs of prescriptions and maintaining your budget is very important. You can’t have surprises at pick-up. Thank you for having such a gre

   more

   at app that you can set up also reminders to keep up with needed refills, when pick ups are ready and not to even mention the coupons and my savings I get from keeping up with the sales and flyers you can also view from the app. If used to it’s full potential you can save hundreds a year because I have done it from using the coupons and watching for sales. CVS is there for the consumer and goes out of there way to compete with the larger competitors and I am much happier running into a store who remembers who you are, and you don’t have to fight large crowds just to get your medications and a few items needed. The staff can be found, they are happy to help you, actually know where things are, and know what something is for or can make recommendations for items needed. That’s off topic from the app but it all goes together. I really don’t know anything that could be improved that hasn’t already been done since starting to use it years ago it has come a very long ways. Best pharmacy app I know of!!
9. ★★★★★ Convenient & Easy coolshtcaity · 25 Mar 2018
   I’ve used this app for years - being able to simply select prescriptions to refill, even simplifying renewals with doctors, made my life easier when I only had a couple of prescriptions to deal with. Following a recent hospital stay, my simple two prescriptions have been replaced with 10-15 prescriptions. This app has made that headache much simpler. Refilling, submitting to doctors for renewals, being able to see when different prescriptions can be refilled and then being able to open the app and easily check to see if a prescription has been called in, if it’s being filled, and being able to

   more

   see if it has been filled and is ready to be picked up makes my life just a little bit easier. All without having to call my pharmacy and be on hold for 20 minutes to ask those questions! The newer features like being able to present a barcode to pick up prescriptions, which also integrates the ExtraCare card (no more digging in my purse to find the card!) and being able to add a credit card to streamline the entire pick up process is extremely helpful and simplified what has in the past been a particularly stressful errand. All in all, this app is great and makes my life just a little easier - during a time where the usual stress of dealing with a number of doctors and a long list of prescriptions has sometimes been absolutely overwhelming. I truly don’t know how I would be able to deal with it all without this app. I wish that were an exaggeration but it’s absolutely true.
10. ★★★★★ Best App EVER! Thanks CVS Levmel · 14 Dec 2017
    After a bad car accident over 5 years ago, I have found myself requiring pain management for the rest of my life. In needing this, I had to choose ONE exact pharmacy location to fill all of my prescriptions. Not only do I love my CVS location and all of the staff, I started using the app right away. I already had an Extra Care card, and used it for coupons and discounts. I’ve loved this app from the start, and thanks to developer updates on a regular basis, it has only gotten better! I would give more than 5 stars if I could. The app platform is excellent and user friendly. It’s amazing how

    more

    much you can do with the app!! I’m now in the top 1% of Extra Care money savers in the nation, and I can refill, scan, and check prescription status right in the app for myself and my family. All of my coupons are right there - one click to “send to card” in the app and the discount will be applied at checkout. The more I shop in-store for things I need, the more customized coupons I get! I also love that you can open a barcode to scan for prescription pickup so that you don’t have to say ANY personal info out loud! It tracks and archives everything. I cannot say enough about how much this app has changed my in-store and pharmacy experiences for the better. Thanks developers for a beautifully designed app! One VERY grateful and impressed customer here!

Search Apple reviews - every stored review from the store, not only this listing's.

Growth change in ratings

Alternatives to CVS Health

Name	Ratings	Rating
Health Optimizer by CVS Health by WellDoc Inc	6,514	4.4

Rising in Medical this week

Name	Ratings gained	Week
eClinicalMobile climbed 1,473 places this week	+287	+9.6%
Libre by Abbott v1.4.2 on 23 Oct	+17,935	+8.7%
Anatomy 3D Atlas climbed 905 places this week	+159	+5.9%
Transcarent v6.20.0 on 16 Oct	+131	+5.4%
WatchPAT climbed 224 places this week	+2,465	+5.4%