WhatsApp Messenger

Description

Reviews Reviews the App Store features, not the newest.

From 18,809,469 ratings.

1. ★★★☆☆ Can’t log in, No Human support from the app just AI response huhhhftyff · 27 Aug 2026
   I have been unable to use WhatsApp for several days due to an account registration issue that started unexpectedly. My account was initially restricted for “unusual activity,” so I submitted a review as instructed. The review was completed and WhatsApp allowed me to log in again, but since then I have been stuck in a continuous login loop. When I log in, my previous chats briefly appear, then “Connecting…” appears and I am immediately logged out again with the message that my phone number is no longer registered with WhatsApp on this phone. I have tried everything suggested by WhatsApp Support

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   , including updating the app, restarting my iPhone, switching between Wi-Fi and mobile data, using a VPN, trying WhatsApp Web, and even offloading and reinstalling the app. Nothing has worked. The most frustrating part is that WhatsApp Support keeps providing automated/AI responses that repeat generic troubleshooting steps instead of actually investigating the account. I have already provided screenshots and explained the issue multiple times, yet I still cannot access my account. Please have a real technical support representative investigate this issue and restore access to my WhatsApp account. I have been without WhatsApp for days, and this is extremely frustrating for an essential communication app. still acter 3 updates my issue stand unresolved.
2. ★★★★★ WhatsApp not bad Ed Bradway “Dad Warrior” · 21 Jan 2026
   WhatsApp’s not bad at all—it’s actually great for what it does. End-to-end encryption keeps your actual messages and calls private (no one, not even Meta, can read them), and it’s super reliable for texting, voice notes, video calls, groups, and sharing pics/videos across the world without paying extra. Works flawlessly on slow connections, syncs across devices, and the disappearing messages + status features make staying connected fun and easy. Love it for family chats, quick check-ins with friends abroad, and even some work stuff—simple, fast, no ads in chats. But let’s be real: It’s owned b

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   y Meta (Facebook), so there are legit privacy dangers. They collect a ton of metadata (who you talk to, when, how often, your phone number, IP address, device info), and that gets shared within Meta for “improving services” or ads elsewhere. Backups aren’t encrypted by default (turn that on!), business chats can feed into Meta’s ecosystem, and features like Meta AI aren’t fully private. Scams/spam groups pop up too often, and if you’re super privacy-focused, it’s not Signal-level secure. Still, for everyday use? It’s one of the best out there—billions trust it daily for a reason. Just stay aware, tweak your privacy settings (disable link previews, limit profile visibility, enable 2-step verification), and use it smart. 4.5 stars—love the app, cautious about the company. Nickname: Ed Bradwayway “Dad Warrior”
3. ★★★★★ My hosnest rewive Rubdujbj · 6 Nov 2025
   I just wanted to take a moment to express my appreciation for creating such a fantastic app. WhatsApp has truly revolutionized the way we connect with others, and I’m extremely impressed with the range of features it offers. Here are a few aspects that stand out to me: Seamless Communication: The ability to send messages, make voice and video calls, and share multimedia files effortlessly has made WhatsApp indispensable in both my personal and professional life. End-to-End Encryption: The security features, especially end-to-end encryption, give me peace of mind knowing that my private convers

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   ations are safe and secure. User-Friendly Interface: I find the app incredibly easy to use, even for someone who’s not particularly tech-savvy. It’s intuitive, and navigating through it feels natural. Cross-Device Syncing: The ability to use WhatsApp on both my phone and desktop, along with WhatsApp Web, makes managing my messages so convenient and accessible, no matter where I am. Group Chats & Status: The group chat feature is perfect for keeping in touch with multiple people, whether it’s family, friends, or colleagues. Plus, I love being able to share status updates with my contacts. No Cost for Calls and Messages: The fact that WhatsApp allows me to communicate globally for free, as long as I have an internet connection, is something I truly value. That said, I’d love to see more features that can enhance our user experience, such as more customization options for notifications and better management tools for large groups. But overall, WhatsApp has exceeded my expectations, and I look forward to its continued growth and improvements. Thank you for such a reliable and user-friendly app
4. ★☆☆☆☆ End to end encryption password couldn’t be reset!!! Khumarr · 21 May 2025
   The WhatsApp support team absolutely not helpfull!!! I explained my situation that I don’t remember setting a password for end to end encryption. I got this phone back in September and everything was fine I was successfully able to back up everything from old phone to the new phone. All of the sudden my voice messages stopped working on whatsapp(which is WhatsApp’s fault again!)a few days ago. I checked what I can do and it was saying on the whatsapp help website first update the app and if it doesn’t work then uninstall and redownload the app. So I did. Before I did that I backed up all the

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   chats so I don’t lose them. When I redownloaded the app SURPRISE!!! I need a password to get access to my chats. Which password? When was it set it up? Even if it was set by me why absolutely nobody was able to help me to reset it. I could verify my identity, number whatever could possibly be asked for. But instead they kept saying they can’t do it. As a result, I lost all of my chats including the ones from my grandmother who passed away 5 months ago. They were my only voice memories from her. If I didn’t have to use WhatsApp for my work purposes I wouldn’t even bother deleting or redownloading the app. Horrible service! If you can’t reset that password why before I’m deleting the app, the app doesn’t ask me for a password or warn me that when I reinstall it I’m gonna need a password?
5. ★★★☆☆ Requires update but won’t download Bimbo Baggins 🧙‍♂️ · 6 Mar 2025
   Over the weekend, the app began showing a message that required me to update in order to keep using the app. When I try to do so in the App Store, a pop-up message asks me if I want to download to the latest compatible version (since my iOS is too old for the most recent version). I’ve done this several times successfully over the past year. However, this time, when I confirm that I want to download the latest compatible version, it just immediately resets and puts up the same exact message again. It doesn’t matter how many times I click it, it just repopulates and won’t start a download. I u

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   nderstand that WhatsApp will soon no longer be supporting my current iOS (13.3) on my iPhone 7, and they have given previous pop-up messages warning of this; however, these warning messages clearly stated that the ceasing of support would begin in “May” of 2025. As I write this, it is only the begging of March, 2025. I should have at least 2 more months of time with which to migrate my use of WhatsApp to a newer, currently supported device. Instead, I am effectively locked out of the app, so I have no way of backing up my messages or transferring them. Please provide a fix for this. I have used WhatsApp happily for many years, and I would like to keep doing so.
6. ★☆☆☆☆ Absolutely horrible issu564445 · 17 Jan 2025
   WhatsApp is an absolute disaster of an app, and Mark Zuckerberg should be ashamed of what he's turned it into. The platform is nothing more than a data-harvesting machine, stealing every ounce of personal information it can get its hands on. From your private messages to your contacts and location, nothing is sacred. The moment you install WhatsApp, you’ve essentially signed away your privacy, with WhatsApp profiting off your data in ways most people don’t even understand. Let’s not forget that WhatsApp shares your data with advertisers and even other entities within Zuckerberg's empire, cons

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   tantly bombarding you with targeted ads and influencing your every move. The so-called “privacy settings” are laughable at best—they are intentionally confusing and buried deep within layers of menus, ensuring that most users never have a chance to protect themselves. Zuckerberg and his team have built an empire on the backs of people’s privacy violations, all for the sake of profit. It's no wonder the app is riddled with security issues, invasive tracking, and personal data exploitation. WhatsApp has become more about exploiting its users than providing any kind of meaningful communication. If you're still using WhatsApp, you're essentially handing over your life for free—while Zuckerberg and his company profit off of it. Do yourself a favor: delete your account and find a platform that values your privacy. WhatsApp is a data thief, plain and simple.
7. ★☆☆☆☆ Filled with scammers, not a secure app Bigee14 · 14 Jan 2025
   WhatsApp was what I used when I studied abroad to communicate with friends and family, but I unfortunately the app has so many issues that I refuse to use it even if that means it will be more difficult to communicate with those same friends and family living abroad. The app does provide some privacy in messaging, but based on the updated service agreements, it seems clear that Meta plans to use and train large language models on private messages. Additionally, WhatsApp has a series of issues regarding collecting metadata of its users and having nearly total freedom to monetize that informatio

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   n. I hate the idea of an app that claims to provide private and secure communication that is simultaneously monetizing my data. The app is also filled with scammers. I receive near daily notifications from massive cryptocurrency scam groups adding me to group chats promising “massive returns on my investment.” No matter how many times I report these groups, they just keep popping up. I blame the extraction of all contacts from your phone that WhatsApp uses to help you communicate with others through the app. It’s clear that Meta is doing nothing to address these issues and they continue to violate our data while doing nothing. If I could go back and never use the app in the first place, I would do it in a heartbeat. There other options for communication with family and friends abroad that does not come with the same issues that WhatsApp promises.
8. ★☆☆☆☆ The worst move yet kingozsmann · 19 Sep 2023
   Whats app has been the most reliable and best app for as long as touch screens phone have existed. I lived in many countries. Some people even prefer to only have whats app on their phone. Now whats app has media, and channels and it gets connected with facebook ???? No one asked for that. I understand that instagram is getting replaced with TikTok. And threads didn’t do as needed. But now turning whats app into instagram is by far the dumbest move. Telegram will definitely be winning people now. Whats does connecting my whats app account with facebook do to my end-to-end encryption. Whats app

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   is everyone’s number one choice simply cause its simple. A lot of old people and a lot of disabled people even children. Work,teams,companies, organizations use whats app and whats app groups for a simple use. And in countries in Africa, asia, south America… where internet is much slower. Whats app is easy to use as it only uses data for sending and receiving messages. Now it needs data to upload media and what not. There has been a lot of upgrades, that are nice and helpful, but going to the status section is just overwhelming. Having a second related app, like messenger is to facebook would have been a much better idea. It could be a media based application with a totally new way to view and share that media through whats app chat which can be the normal app. I feel like meta is panicking, all these risky changes are extremely overwhelming. And eventually we’ll witness nokia all over again.
9. ★★★★☆ Potential improvements Ivonne_pg.99 · 14 Jun 2023
   I love the app and it’s my main communication method. I just have some ideas that would make the app experience better. 1. It would be useful to have the possibility to filter (as you can do with unread messages) the group chats and individual chats. This would help to find chats easier. 2. The possibility to schedule messages to be sent at a certain time would be a major improvement. This would eliminate barriers created from different time zone as the app is used internationally. 3. Many of us use WhatsApp for everything including social and work related communication. And all chats and grou

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   p chats are mixed together. It would be good to be able to add a label to chats according to a category. Then, you could filter the categories and find the ones that are under the label selected easily. This could be useful to save time and also to be able to prioritize messages. 4. Connected to the possibility to label chats to custom categories, it would be useful to put a schedule when you can receive messages in each label. Since most of us use the app as a work tool, but also as our main communication method. This creates a problem when trying to disconnect from work. It would be useful to pin chats (and group chats) to a category and be able to put certain schedule to when you can receive messages from each category of chats. This could help a lot to separate work from social life. This are just ideas that I would love to see through and hope the app continues to improve.
10. ★★★★☆ Audio Calls Cutmeslack pennyless · 31 Jul 2020
    What will it take to get connected when I make an audio call? Is WhatsApp promises to its patrons as vague and unfulfilling as I have experienced? I would love to give you, WhatsApp, a FIVE STAR rating in all your services, but, NO! When it comes to audio calling, NO! On many occasions, and now regular basis, anytime I have attempted to make an international call , the connectivity has failed completely. It’s either, the person I am trying to reach hears only silence from my side and so is vice vasa when the contact attempts to call be. Each time I have felt like a wounded lion for your le

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    t down. Each time I call, a contact, the only communication I se on my screen is , “ connecting ......” and after 30 seconds or so, I am disconnected. Why is it I can never get connection but when I use my private number to call, the same contacts, the connection is superb and I don’t have to run into networking issues and disconnection? I am disappointed and fed up with your poor customer service. To add more injury to my disappointment , today, you interrupted my dialing by asking me to rate your service? This was after I had five attempts to get connection to the same contact I was attempting to call. I have tried different contacts in the same region but I get zero connection from WhatsApp. Please, I urge you to fix the glitch that you have created , but until then, I would prefer to give you a zero rating for your audio calling service. Unfortunately, zero is not among the choices you have. Disappointed and wounded patron.

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