VIZIO Remote (Official)

Description

Reviews Reviews the App Store features, not the newest.

From 70,756 ratings.

1. ★★★★☆ Remote ll Goku ll · 19 Mar 2026
   The app it self is simple and easy to set up and understand. The one issue I have, the only issues I actually have with this app is the remote part of the app. Hitting the arrows and navigating the tv without looking at the phone. Forget about it, almost impossible. Even when looking at the phone I find it hard to only hit the arrows, I’m constantly clicking into different videos by accident and then there’s that freaking ad at the top of the remote section. SERIOUSLY? Why not just keep the remote section empty and purely for navigating the tv. Why have an ad as big as the remote itself on the

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   same screen? It’s so freaking annoying seeing this I opt out of using my tv to just watch videos on my phone or laptop. I only decided to write this review today because I found myself watching a movie on the laptop because I got annoyed with this app.. Get rid of that ad on the remote section and make that purely for navigating the TV you got ads on every other section, leave the remote section purely for navigating the TV, please and you will have a banger app right here
2. ★☆☆☆☆ They Removed the Menu Option that Appears on Your Phone…Why??? On-ist-Reviews · 25 Feb 2026
   I don’t know why they would remove the option to see the menu of the TV on your phone? It made navigating 10x easier and faster. I’d be willing to bet almost every user would prefer or at least agree that having the menu appear on your phone is more convenient than having to stare at your TV while touching a flat surface not knowing if you tap the correct button. The actual TV remote is tactile as there are physical buttons for each function so you know what to press without looking while a phone is glass and you have to assume you’re tapping the right button. It’s ridiculous that I’m even lea

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   ving a review about this but it makes zero sense why you would remove it. Even from a developers point of view, if it was already implemented why not just leave it. At the very least you could have given us the option in settings to have the menu appear on our phone or on the TV. PLEASE, implement that option again because holding a button for 15 seconds just to get the brightness up on my TV because the TV software can’t process such a simple command is absolutely not it. I was able to adjust any setting to any value I desired in 5 seconds or less and it would be immediately implemented on the TV and I never once had to look at the TV while I did it. I only saw a few reviews with people mentioning the same thing but I really don’t know how there isn’t more people commenting on this. I implore you guys to create a survey regarding the ease and functionality of the previous TV menu that appeared on the phone vs it appearing on the TV if you guys don’t believe it’s better or, again, just give us the option to pick for ourselves in settings. Why would you forcibly decide for us which way the UI needs to be when you can satisfy all customers by just giving us the option???
3. ★★★★★ A step above Hatherlphil · 22 Aug 2025
   The original equipment, Vizio remote for my smart TV doesn’t have as many options as this app This app has a microphone button on the remote where the original equipment does not app also has a separate home button that allows you to scroll through on screen the apps they installed on the television So much more user-friendly than the actual remote Friendly French and secure having difficulty screen, casting or mirroring, which on your tablet or phone it’s possible you just don’t have the setting set up for the AirPlay so with this app I have installed from VIZIO all that to do is hit the litt

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   le microphone button and safe set up screen mirror and pull the setting up right away. That makes it real simple. You can use Chromecast and use Google you can use Apple airplay, which is difficult to find going through the actual settings menu on the television scroll through and trying to find it just made so much easier I want to thank you guys so very much
4. ★★★★☆ Doesn’t work mike12123434 · 11 Jul 2025
   **updated - After about 6 months , numerous app updates , and 2 IOS updates the app is now working. The app is great now that it works. Really unlocks the potential of this system. Multiple EQ settings and volume control make it super convenient. I love the height feature to adjust, well the height level of the sound especially the satellite speakers. Really lets you dial in your preferences. To be fair using the app works much better than the cheap remote I was forced to buy. I’ve upped my stats to 4 only because of the initial inconvenience otherwise the system itself is excellent. Took off

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   the start because the customer service was just a continuous circle of basic troubleshooting, one guy told me you’ll just have to wait for updates. ** Just spend a few hundred on a sound bar and it sounds ok but you can adjust setting from the app right? WRONG!! App doesn’t work. Live chat basically told me we’ll look into it. So now I have to either buy the Vizio remote which is sold separately or return this garbage and replace it with another brand. The only reason I bought Vizio was because I had one in the past and when the app worked, it sounded great. Totally upset by this purchase only because of the app. It just simply doesn’t work. Even after the update the app is still garbage!!! Vizio app is a scam. Google it. Millions of complaints and they never fix it!!!!! They are terrible
   Developer reply · 7 Apr 2025

   I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
5. ★★☆☆☆ Made it so much worse Nocioku · 8 Feb 2025
   This used to be moderately decent app, but ever since this last update were they make you login with a VIZIO account EVERY TIME YOU TRY TO USE IT. It’s gotten so bad, then I have to decline whatever privacy agreements they want me to sign to use their WatchFree+, which I never plan on using. Especially on my phone since the only time I use this app is when I’m at home. Making things worse, when it was first implemented it broke my app for three or four days almost cause me to buy a whole new non vizio TV just to circumvent it. I don’t know why this app was made significantly worse and honest

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   ly, I’m not gonna buy a Vizio as my next TV which now I’m in the market for. A simple solution would be to not require a login unless I wanted to use the watchFree+. Ask once and then save the answer and not ask every time I’m trying to just turn down the volume in MY TV. None of this is necessary to use a Wifi remote, you don’t need anymore information other than my wifi an IP address for me to use it. And now I feel like I’m trying to be tricked into accepting a privacy agreement for a service I never wanted. Please I’m begging you to fix it. I don’t want to buy a new TV because I’m being unnecessarily inconvenienced.
   Developer reply · 11 Feb 2025

   I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
6. ★★★☆☆ New Mobile App JerryWJ213 · 5 Sep 2024
   I have been a fan of the Mobile app since I bought two VISIO TVs back last October and April. I had a long dialog with VIZIO Support over the app not being able to see my TVs. I have a fairly generic Internet Gateway that connects to the net via a 5G cellular link. I use an in-house router that is a mesh network with one satellite unit. Everything was connected to the net over that router but I after I added the 2nd TV I could not establish a reliable connection over the WiFi network. It presented a message “Not Reachable” on the app. The app just could not see the TVs and so it would no

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   t respond. I could not get Support past the notion that something about the app was not right. They insisted it was my network. After we closed the support case I decided to try something I had never done nor was I told to do it by anyone in Support. I connected the 50” TV to my router via an ethernet direct connection to my router and, voila, it worked. For the 32” TV, which doesn’t include an ethernet link, I had to innovate. I bought a USB to ethernet dongle which allowed me to connect the TV to the satellite and that now works as well. Problem solved. I find the new version of the app to be a bit of a trial and error learning curve so far. I liked the simplicity of the remote control being the “home” screen and the favorite apps on the next button. Navigation was easier. The new idea of putting the favorites on a slider in the middle of the new home screen seems clumsy and more trouble.
   Developer reply · 10 Sep 2024

   Thank you for your feedback, we're sorry the App isn't performing to your expectations. If you'd like to tell us how we can improve your App experience, you can go to the "Account" tab in app and tap "App Feedback." We regularly review feedback submitted by customers to help prioritize our efforts.
7. ★★★★★ At last TriciaB17 · 14 Aug 2024
   I NEVER have to look for the remote ever again, hallelujah 😇 I would always lose the remote in my covers. It would fall behind my bed. Sometimes I would carry it into the kitchen or the bathroom one time I even took it to the car. I don’t know why I think I put it in my purse or matter fact I think I just had it in my hand when I realized it just said it in a cupholder and then it was there for a couple days and I was like this is crazy and when my daughter told me that I could do put the app on my phone and never have to worry about the remote again because I keep up with this phone will the

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   best I can cause I lose that sometimes too, but I can always turn the phone on go to my app watch TV in the bed or turn it on so I can hear the news when I’m getting out the shower or if I forget to turn the TV off in the living room and I’m already up in the bed I have to go to. I have to go back downstairs. I say hallelujah thank you Lord for Vizio mobile app👍🏽🫶🏽🙌🏾🤟🏾🙏🏾💪🏽
8. ★★★★★ Works great, easy to use M. Kenealy · 28 Jun 2023
   I have poor vision and had my vision accessibility on my phone set up to provide me with larger display (zoomed in). Originally, I didn’t realize that the app provided volume control because volume buttons did not show up on my screen. After turning off my vision accessibility settings, I realized that there was the ability to control the volume of my television. Idk if the developer can fix this issue but it would definitely benefit those with limited vision to have the volume controls appear on their device display. Still gave five stars because everything else is absolutely wonderful. I

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   actually chose to just leave my vision accessibility turned off (zoomed out) so that I can control the volume. It’s difficult to see or read anything on my phone now, but I use this app every day and decided it was too much of a hassle to keep changing settings. If this can be fixed, I think it would definitely make this app even better than it already is. Thank you in advance for taking this into consideration 😊
9. ★★★★★ Time to update my review tshook55 · 29 Nov 2022
   My last review was god-awful the remote was super slow couldn’t get connection. It would constantly disconnect, but over the past year they have improved it an extreme amount, even going to the extent of changing the look of it now in the latest update, which I kind of like but I wish they brought back the remote button feature where you could click the button on the phone and it made it look like the remote, and the swiping feature, I really do miss the swiping feature as well. That was great just some of the UI from the old date needs to be brought to the new update but other than that I rea

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   lly am enjoying it. I have no more connection issues and everything is fast and responsive. PS this is coming from a person with multiple Vizio smart cast TVs in the house. This app controls all the TVs in my home. We do not use physical remotes. Everything is done by the app so it is extremely important to me that it works well that is why we bought the Vizio smart TVs with smart cast.
   Developer reply · 17 May 2022

   We’re sorry you’re having difficulty logging in. We are aware that there may be some authentication errors currently with app login and are addressing this with an upcoming update. For real-time support, please reach out to our customer service team by visiting support.vizio.com and clicking on 'Contact Us'.
10. ★★★★☆ Remote Update Vievide · 28 Nov 2022
    So I’ve had a Vizio tv for a while now and have been using the previous version of the app. The remote used a swipe instead of tap for the arrow functions (up,down,left,right) which was pretty hard to get used to but I ended up being comfortable with it. The new update removed that and has now gone to a tap instead of swipe. All which is fine and the interface seems less buggy. The only issue I am having with this is where the watchfree and home button are located. They are placed extremely close to the up and down arrows respectively. Since the update, when trying to search for something to w

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    atch on an app, I keep accidentally hitting the home button and watch free button which automatically takes you out of that app. It’s just a little frustrating when I feel those buttons could have easily been placed elsewhere. Other than that I have no qualms about the update as of yet and actually prefer it a little over the previous version. I would have easily given 5 stars had it not been for that small issue.

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