Buffalo Wild Wings

Description

Reviews Reviews the App Store features, not the newest.

From 653,443 ratings.

1. ★★★★☆ Fountain,Colorado John1970john · 20 Dec 2025
   App and Store need serious attention! The store has a 2.7 rating. It’s more of a quick trip to pick up rather than a sit down full-size BWW. Some of the Young people in that store. Need to find work somewhere else if they don’t wanna deal with the public. THE APP: The app has serious issues. Tried multiple times in December 2025, it states having serious technical difficulties. Please try again later. After multiple attempts, we decided to just call the restaurant itself and place the order. The individual takes our order and then informs us that there’s a significant price difference bet

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   ween ordering online and calling in an order, acknowledges that they have constant problems with the app and then informs us also that they can’t honor the app prices if we place it over the phone, but yet Buffalo wild wings is the problem, not us. So until Buffalo wild wings fixes the app, we’ll just buy our food from somewhere else. When the store employees know that there’s a problem with their app and the management fails to contact the corporate office and demands to get this fixed that’s a problem with leadership. When the corporate office sees a store has 2.7 stars out of five reviews and refuses to deal with the problem in the store. That’s also a leadership problem.
2. ★★★★★ Best wings ever Prinzass · 21 Nov 2024
   We have loved buffalo wings for a long time but they have to be perfect. No soggy skin but crispy and the sauce must be a combination of savory and the right amount of heat. The place we used to go to the owner’s retired and kids took over. Never the same. We try not to order wings during peak times because they don’t get cooked to crispy because they are in a time frame to get these orders out however when we do order they are the best. This is the first time I’ve felt compelled to write a review and I should have done it sooner. When a great job is done they deserve to hear about it. I talke

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   d to the manager to tell him personally how I felt about him and his staff’s performance. He said his name was Eric. It maybe a small thing but I had to do it. Kudos to them and thank you for an awesome meal. Sincerely, Rebecca Elliott
3. ★★★★☆ Needs more customization WafleEnterprises · 20 Jun 2024
   The app is pretty convenient and overall works like how most food apps do, no real problems there. My only advice to them is to add more customization, for example when you are picking the sauces/rubs, they don’t have an option to pick how many, it just splits it equally based on how many sauces you picked so if you ordered 20 with 2 sauces, it’s going to do 10 and 10, even if you wanted more like 15 and 5. Secondly, still on the customization, I particularly enjoy the Buffalo rub on my wedges, but there isn’t an option for that on the app, nor is there a “special instructions” section to ad

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   d that in. These are the types of customization I mean, just add every option that is available when dining in/ordering over the phone onto the app, I’ll pretty much use it exclusively if they do that!
4. ★★★☆☆ Pick up timing bug James Larson. · 21 Sep 2023
   I have ordered twice off of the app to pick up an order after a work shift. Both times I place the pick up time for the order a day before that work shift so I don't forget to buy food. I choose what food I want, put it in the cart, type in the day and time I will pick up the order, and pay. BOTH TIMES after I finish paying the app tells me that my order will be ready in 30 minutes. This is not the time I specified. I've had to call the restaurant and tell them that no, I don't want my order in 30 minutes. I want my order at the time I put into the app. The workers I've talked to have been gre

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   at. They fixed my pick up order in their system. Yet when I ask them if I'm doing anything wrong in the app, they don't know. This is very frustrating. I don't want to call the restaurant to fix the pick up time every time I order food from here.
5. ★★★☆☆ Frustrating at times Raphalogy · 16 May 2023
   I recently used the Buffalo Wild Wings app and unfortunately had a difficult user experience. One major issue I encountered was that items were being taken off my cart without any explanation. For example, when I added wings to my cart, they would be removed when I selected a specific sauce. It was only when I removed or changed the sauce that the wings stayed in my cart. This made the ordering process frustrating and confusing. Additionally, I noticed certain customizations are missing for some of the items. For example, there were no options to select all drums or flats, or add extra sauce

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   to my order. This was disappointing as these are options I would normally expect to see when placing an order. Overall, while I appreciate the convenience of using the Buffalo Wild Wings app, the user experience could definitely be improved. I hope these issues are addressed in the future to make the ordering process smoother and more enjoyable for customers.
6. ★★★☆☆ Needs maintenance princesssara444 · 16 May 2023
   This app is not designed well enough to give you confidence when you’re paying. I tried to use a gift card which shockingly you can’t scan, and then when you put in all the long numbers it doesn’t save it and when I applied it to my order it gave me some error which made me think I couldn’t use it, I had to cancel and it didn’t save that gift card, then I entered it all again, and the balance had already been removed from my card so I thought it erroneously used the money without ordering, so I canceled the order, and then a couple minutes later the order went through that I never officially o

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   rdered. Like that’s just so frustrating and something that should really be nailed down. Anyways, it’s not like it’s the worst app in the world by any means, but it’s UI and general fluidness could definitely be improved to give more confidence. And fix your gift card system!
7. ★☆☆☆☆ Used to be great Miamiheat3n6 · 16 Oct 2022
   This app used to be amazing. Now it’s nothing but bugs. From the moment I updated the app to the new layout. It wouldn’t let me sign in for over a day. Kept saying network issue. Now every time I order it shows a pick up time and location. But when I click checkout. It always has an error. Then says online order unavailable at this location. Sometimes it grays out the boneless wings and says “unavailable at this location.” The check in button seems to be hidden somewhere. The layout is nice. But it would also be nice if the app actually worked Old: I love the app and the blazin rewards. Noth

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   ing better than being rewarded for spending money somewhere. The app is great for lunch hours. I only get 30 minutes for lunch and is nice to order ahead. The one thing I dislike is the redemption of points. I was scrolling through the list and accidentally redeemed something I didn’t want. Now I have to wait 24 hours to get the points back. There went my lunch for the day
8. ★★★☆☆ Needs a note feature Smfitch · 12 Mar 2022
   This app is fine although the rewards section could use some help. But where this app (and the full website) lacks is the ability to make notes or options. If you want your wings crispy? Well done? Extra wet? Forget it. The only option is to place the order then call the restaurant to let them know you did an online order and needed to make a note of one item. If your BWW is like any of the ones near we’re I live you’ll be on hold almost 10 minutes because they’re so busy they answer the phone, then place you on hold so they can handle the other calls coming in. I enjoy the convenienc

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   e of placing orders online and I’m sure the staff enjoys not having to talk to someone so please bring the option to add notes or even make the options as clickable. I know the restaurants have stickers of each option so use the sticker options to limit what a person can customize so it doesn’t get too crazy.
9. ★★★☆☆ Uh Oh Try Again Later gatorbryce · 13 May 2020
   This app is a very simple and extremely customizable program. Not confusing or overly complicated like some apps are. This could easily be a 5 star app if it worked. I tried for over thirty minutes to redeem rewards I had accumulated. I was logged in, had my food in the cart, information correct, and payment wasn’t need due to it being free. Well, it never went through. Just gave me Uh Oh try again later. Over and over and over. I tried using one reward didn’t work. Both rewards. Nope. Reset the app several times. Nadda. The same error over and over. The app is up to date as well as my

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   phone. I was in a city with full LTE service and all my other apps were working except this one. My closest BWW is almost an hour away so I only go when I’m in town. Sadly, instead of utilizing the reward or ordering food in general I decided to go to Zaxby’s who’s app worked the first try. Hopefully next time I’m in town the app will work.
10. ★★★★☆ Just call to order. This is app is confusing Wtfhappenedidk · 22 Apr 2020
    They make it more complex then it should be and this is coming from somebody who never has trouble with apps. It’s not as as easy as picking your items and going to checkout. They give you the option to goto checkout but it doesn’t take you there when you click on checkout so your stuck at a window looking at what you want to order but can’t. Also on Tuesday when they have specials you can’t order from the regular menu to get the “bogo” they won’t deduct the price! No they have a special window you click on if you want to take advantage of the special so it’s difficult to mix and match if that

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    ’s what you want to do because it won’t give you the accurate cost. The fact I’ve took the time to write this should let you know how dissatisfied I am with this app. I literally said you know what I don’t what BW3’s anymore based on how confusing it was to order from.

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