MyChart
MyChart has 34,773,285 installs (+0.3% a week, measured over 11 days), rated 4.4 from 291,871 ratings, #10 of 39,702 in Medical.
Description
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MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Health Connect to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.
To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.
Have feedback about the app? Email us at mychartsupport@epic.com.
Is MyChart safe?
StoreTally doesn't rate safety. Here's what the store and our tracking show:
Reviews The reviews Google Play shows first (its most relevant), from the US store, in any language.
From 291,867 ratings · 1★ share 8% (was 8% four weeks ago).
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★★★★★ J Doherty · 6 Nov 2026 · v11.9.5I really love this app. It works well, it's intuitive, and as someone with a chronic and severe health condition, it's so well organized. I always get my results in the ER before the doctor comes in. I get a moment to think about questions I want/need to ask. I can easily look back at who my provider was, their notes, my work notes, and even graphs with trends in my blood results. I'd give it ten stars, if I could.
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★★☆☆☆ Adrian Matthews · 5 Nov 2026 · v11.9.5I had high hopes for this app, but the reality has been very disappointing. Firstly, hardly any of the data held on the old NHS website/app has been transferred. Test results take weeks to appear, even after I've received a letter from the hospital telling me I have an appointment in a department for a condition I didn't even know I'd got. Today I noted, with panic, that my appointment starts in 40 minutes. In fact, it's tomorrow. Letters aren't displayed in chronological order either. Poor.
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★☆☆☆☆ Jess Whitaker · 5 Nov 2026 · v11.9.5I can usually log in ok though it takes a while, but it's 50/50 if it will load in messages or lab results. It usually times out. Really frustrating when you get multiple notifications of messages and test results and not be able to view them. I decided to try logging in via the website. I use a passcode to log in on the App, so I had to have a code sent to my email to login. The "code" email does not have a code, only a message saying to login to view information. Poorly made.Developer reply · 10 Nov 2026We're sorry to hear you're having trouble receiving the two-factor authentication code sent by your organization. These codes are sent from your healthcare organization's servers. Please reach out to them with your issue. If you don't know how to reach them, just email us at MyChartSupport@epic.com and we can look up their contact info for you.
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★★☆☆☆ Julie Craig · 18 Sep 2026 · v11.9.2I used to love this app. Now, after the last update,I can't see any of my images or X-rays. Frustrating, because the issues I'm dealing with deal with X-rays I get sent to a page that said it wasn't working, with a blue reload button at the bottom. I liked having some kind of resource for my health with my doctors. Please fix this problem.
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★★★★★ D Q · 17 Sep 2026 · v11.9.2Very helpful, see your test results, appointments, letters. Also there is a link to Swiftque to book your own blood tests. Well laid out, easy to use. Wish GP Surgery had something like it!
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★★★★★ Data Phile (Russell Robertson) · 16 Sep 2026 · v11.9.2It's really helpful when you're hospitalized and the Dr's aren't telling you squat. test results hit the app almost immediately as far as I can see. you already have a good idea when they come see you for 5 min after waiting 7 hours for them to come talk to you. it's also good for remembering what medications you were given, what changes you have in meds, reviewing and chart notes. It also lists upcoming appointments and can even add it to your Google and Samsung calenders. once you learn
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★☆☆☆☆ Paula msk · 16 Sep 2026 · v11.9.2I continuously get a "Error has occurred on the server, please try again later." message. I have reported this Many Times, reinstalled, etc., etc. Please fix this problem, it often stops, freezes me out of doing anything! Now I am stopped from submitting this Review. What are all these problems?? Please Fix instead of Updating without addressing these issues!Developer reply · 22 Sep 2026We're sorry to hear you're having this issue. Please email the details of this issue to us at MyChartSupport@epic.com, include the information listed here, and let us know which health system you are logging into so we can troubleshoot further. Each health system hosts their own instance of Epic, so we may ultimately need to reach out to them.
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★★★★★ Paul W Iverson Jr. · 15 Sep 2026 · v11.9.2Once you are an established patient with Wellstar health, you can easily setup the app, once you put your birthday and email address into the app, you will get all your health treatment history from Wellstar, plus any messages or upcoming appointments. I have used a bunch of apps, but this one is a very secure one So don't be shy about using it for your health issues.
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★☆☆☆☆ Neha · 15 Sep 2026 · v11.9.2The app has become extremely frustrating to use. It constantly asks me to change my password and rarely keeps me logged in, so I have to go through passkey verification almost every time I open it. More importantly, the “Notes for Care Team” section has suddenly disappeared. I used this section regularly to read important daily updates from my care team, and now I cannot find those updates anywhere in the app. Please fix the repeated login issues and bring back the care team notes.Developer reply · 22 Sep 2026Thank you for your review! Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.
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★★★☆☆ Rich Roszel · 14 Sep 2026 · v11.9.2While MyChart seems like a reasonable idea, in practice it frequently fails to live up to expectations. My doctors ask me to communicate via MyChart, but more often than not, the system tells me an error has occured on the server so I can't send a message. Also, being able to keep a current record of my medications is helpful, but the system doesn't let the patient delete a med. That has to be done in a convoluted way involving the doctor. When it works, it's fine. When it doesn't, it's not.
Growth change in installs
| Per | Growth | Growth % | Actual change | Measured over |
|---|---|---|---|---|
| day | Not enough history yet | |||
| week | +101,962 | +0.3% | +159,173 | 10.9 days |
| month | Not enough history yet | |||
| year | Not enough history yet | |||
How these figures are measured
Change in installs, scaled to each window from the real gap between crawls. A window needs a full period of history before it reports anything.
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