eGovPH

Description

Reviews The reviews Google Play shows first (its most relevant), from the US store, in any language.

From 534,385 ratings · 1★ share 20% (was 20% four weeks ago).

1. ★★★★★ Autumn · 10 Sep 2026 · v2.7.8
   The app is user-friendly and government-related services are accessible here, including government-issued IDs, social service assistances, etc. May I suggest that you will place the Issuance Date of the National ID on the app? So that whenever there are cases where we lose our National IDs and cannot replace the physical card right away, we can access the information. Thank you so much!
   Developer reply · 14 Sep 2026

   Thank you for your kind feedback and suggestion. We understand how useful the National ID issuance date can be, especially when accessing ID information. We will take your suggestion into consideration for future improvements. For assistance, please email support@e.gov.ph.
2. ★★★★★ G Montero · 7 Sep 2026 · v2.7.8
   I was surprised that you can find mostly what you need for government related transactions. I just need this for travel before but it offers more. I suggest a transaction history would for future feature. Or I just have not discovered it yet. Like where do I find may paid travel tax.
   Developer reply · 10 Sep 2026

   Thank you for sharing your feedback! 😊 We’re glad eGovPH has been helpful for your travel needs and that you’ve discovered more services in the app. We appreciate your suggestion for a transaction history feature, especially for tracking payments like travel tax. We’ll share this with our team for consideration.
3. ★★★★★ Maria Elenita Toston · 7 Sep 2026 · v2.7.8
   Awesome but sometime it takes time to open the services and too long to be back from the egov home since you will use the arrow to be back from egov home. It takes time if i open a lot in a certain service. It is more okay if I want to be back at egov home, I will use one click only instead of many clicks in back arrows since it can cause lag in my system. But overall, this app is truly amazing. All my needed services are here in one app. Kudos to the developer of this app.
   Developer reply · 8 Sep 2026

   Thank you for your positive feedback and valuable suggestions! We’re happy that the eGovPH App makes accessing government services more convenient. We’ll take note of your concerns about navigation and performance as we continue improving the app. For assistance, email support@e.gov.ph.
4. ★★★☆☆ Jose Germino · 4 Sep 2026 · v2.7.8
   i think this app is good overall, but then i think there's a problem with Marina OAS appointment regarding a lesser choice of branch, not like before it had plenty of branch choices but suddenly it was removed to the option in choosing preferred branch. I think it's not only me having a problem booking an appointment right now with this app. I just want to raise an opinion to give more branch choices because it's so hard to have a slot in every branch of MARINA, I Only need SID renewal.
   Developer reply · 7 Sep 2026

   For concerns regarding your MARINA OAS appointment, please kindly email us at support@e.gov.ph for assistance. Our support team will be happy to review your concern and provide the necessary assistance. Thank you for your patience and understanding!
5. ★★★☆☆ Eva · 2 Sep 2026 · v2.7.8
   Barely passable for an app meant for government services. The app description says that eGovPH is supposed to provide “fast and easy access” to government services and convenience to Filipinos. As a Filipino citizen in my 20s, I can manage the app without too much trouble. But as a daughter, I have personally seen how difficult it can be for older people like my parents who are not very tech-savvy. Please make the authentication and login process more elderly-friendly and easier to understand.
   Developer reply · 3 Sep 2026

   Thank you for sharing your thoughtful feedback. We understand how the authentication and login process can be challenging, especially for older users who may not be as familiar with technology. We appreciate your suggestion and will share it with our team as we continue working to make eGovPH simpler and more accessible for everyone.
6. ★★★★☆ Aldrin Manuel · 25 Aug 2026 · v2.7.8
   It would be nice to be able to update some of our personal information such as phone/mobile number(s) without the need to delete and recreate our accounts. Maybe put a threshold for the frequency of change then if it's an emergency update. Provide protocols or requirements that should be met for the request to be accommodated. so far things are looking great for the egov app.
   Developer reply · 1 Sep 2026

   Thank you for the thoughtful feedback and suggestion! 😊 We understand how helpful it would be to update personal details, such as a mobile number, without having to recreate an account. Your idea of having clear requirements and limits for updates is also helpful. We’re glad you’re enjoying eGovPH and appreciate your support!
7. ★★★★★ Mary Cris Maylan · 24 Aug 2026 · v2.7.8
   This app is 100% helpful. All digital ID's all in one. No need to login any where else. Amazing! Plus No ads, amazing! You can also process and make an appointment if you need NBI clearance. They can generate one too. If expired then you'll see a copy of it. Just so amazing.
   Developer reply · 1 Sep 2026

   Thank you for the kind feedback! We’re glad that eGovPH has been helpful to you. We’ll continue doing our best to improve the app and provide a smoother experience. For any concerns, email support@e.gov.ph.
8. ★★☆☆☆ Ashley Coronado · 21 Aug 2026 · v2.7.8
   I still don't have my National ID so I downloaded this app because I thought I could get a digital ID through it. However, it's been months since I downloaded the app and I still haven't been able to get my digital ID because whenever I try, it's asking me to submit a valid ID, which I don't have yet. I've waited for months and tried everything I could including trying to verify my account every day, but until now, it still not working. So frustrating.
   Developer reply · 26 Aug 2026

   We understand your frustration, especially since you’re trying to access your first valid ID. Please email support@e.gov.ph with the complete details of your concern and a screenshot of the verification issue, so our team can better understand the situation and assist you. Thank you for your patience and feedback.
9. ★☆☆☆☆ Maria Arceli Suaverdez · 14 Aug 2026 · v2.7.8
   This app is advertised as a one-stop shop for government transactions, but the service is currently very poor. I need to access MARINA to schedule my SID appointment, and the system states it must be done through this platform. However, I cannot proceed because my account has been stuck on 'Pending Approval' for more than 4 days. This delay is unacceptable. Four days is far too long for a government service to verify an account. This system needs a serious upgrade.
   Developer reply · 17 Aug 2026

   We’re sorry for the delay and understand how frustrating it is to have your account stuck on “Pending Approval,” especially when you need to access MARINA services. Please email support@e.gov.ph with your complete account verification details so our team can check the status and assist you with the approval.
10. ★★★★☆ Narvil Villareal · 8 Aug 2026 · v2.7.8
    Very good app in general. Better than every other government website/app so far. The navigation experience inside is very user-friendly. One thing I can say, improve the font maybe use a different one because it appears too small where span and spacing isn't fully utilized which makes clickable items kept getting missed. Keep improving, you did a good job in this one!
    Developer reply · 12 Aug 2026

    Thank you for the thoughtful feedback! We’re glad you find eGovPH user-friendly and convenient to navigate. We also appreciate your suggestion about the font size and spacing, and we’ll take this into consideration as we continue improving the app. Your support and suggestions motivate us to do even better! For concerns, contact support@e.gov.ph.

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