respond.io - Inbox

Connect with customers anytime, anywhere with the respond.io mobile app. Respond.io is a customer conversation platform where human teams and AI Agents manage WhatsApp, Instagram, TikTok, voice, and email conversations — all from one inbox, on your phone.

Key features:

- Unified inbox: See every WhatsApp, Instagram, TikTok, and email conversation in one inbox, alongside your team.
- AI Agents: Let AI Agents answer, qualify, and hand off conversations to your team the moment a human needs to step in — with the full conversation history carried over.
- Team collaboration: Assign or reassign conversations to Agents or AI Agents, add internal comments for context, and see AI-generated conversation summaries and closing notes automatically.
- Calls: Answer and return voice calls in the same thread as your chats — for your team, and your AI Agents.
- Reply with AI Assist: Draft accurate replies and translate conversations in real time, so language differences don't slow down a response.
- Lifecycle stages: Move a contact through Lifecycle stages — New Lead, Hot Lead, Customer, and more — right from the conversation, so pipeline progress stays current wherever your team is.
- Real-time updates: Get instant notifications for new messages, so you can respond quickly and keep conversations moving, wherever you are.
- Add & update contacts: Add new contacts on the spot and keep existing contact data current, so every reply is based on accurate information.
- Spam management: Block spam automatically, so your inbox only shows genuine conversations.

Download the respond.io mobile app to keep every conversation — and every deal — moving, wherever your team is. New to respond.io? Sign up for an account on desktop to get started.