★☆☆☆☆ Tsaleo First Gear · 5 Oct 2026 · v32.18.0.300

hope the app gives some safety and guarantee features..... some delivery agents just gives missed calls and gives review that try to delivered but failed

★☆☆☆☆ KIRAN MEHTA · 5 Oct 2026

WHY MY APP DISPEAR FROM GALLERY

★☆☆☆☆ Ravi Kaushik · 5 Oct 2026 · v32.18.0.300

nobody come to pick up my product for return and they update fake status their employee totally fraud even their pickup boy didn't receive my call I called them again and again pathetic service I called ate Amazon customer care so many time but they just give me a date that investigation in under process at least there is a common sense that they can thank you check their delivery boy call history totally frustrated and irritating

★☆☆☆☆ Sunil Bhagtani · 5 Oct 2026 · v32.18.0.300

worst shopping experience just refused one or two order in last 4 years and they blocked my cod option hats off to amazon 🙏

★☆☆☆☆ Sheetal Verma · 5 Oct 2026 · v32.18.0.300

order deliver to late . 5 to 7 day late .

★★☆☆☆ Ramesh Kurmi · 5 Oct 2026 · v32.17.0.300

cc gy g ccbv cc s cc ACC g xx cc rez RR🇻🇳😚🇻🇮

★☆☆☆☆ Vasumitha.G Vasuvachu · 18 Sep 2026 · v32.17.0.300

I recently wanted to buy a bold fit water bottle from Amazon shopping app, paid through online Amazon voucher, was waiting for the product to be delivered on the same day by Amazon 9 min. But then since the product was out of stock, it got cancelled and a refund was initiated. The problem is I had received the refund amount which was less than the amount paid for the product. My question is if I pay less for the product will you accept that?Also review isbecause customer help was not accessible.

★☆☆☆☆ Kushagra Bhargava · 18 Sep 2026 · v32.16.2.300

Amazon Now has the worst possible service. They don't send the orders on time. They don't send the right order, don't send the right number of items. When we call customer service they take atleast 6-7 calls to actually check the issue and finally even though they give a confirmation mail of refund being processed, refund does not actually get processed. Pathetic service despite being a Prime member. Have called the customer service so many times for so long yet no resolution.

★☆☆☆☆ Sathish kumar · 18 Sep 2026 · v32.17.0.300

I don't like to give a single star, but there is no option. worst delivery experience, as a prime member, Not even once have they delivered the item on the delivery date; the same issue in return as well. It will take a week, not 1 or 2 days from delivery date , despite speaking to customer service about this multiple times. There has been no improvement. I hope you pay your delivery partners on time. thanks 🙏

★☆☆☆☆ Rajesh R M · 17 Sep 2026 · v32.17.0.300

I have had a very bad experience with Amazon recently. I ordered items four different times, and each time the delivery was delayed beyond the promised date. I contacted customer care, and every time I was told that I would receive a resolution within 48 hours. Unfortunately, even after waiting, I did not receive any proper resolution. I request customers to be careful before adding money to their Amazon Wallet/Balance, because once the amount is added, you may not have an option tranfer back

★☆☆☆☆ Shyam Kishore · 17 Sep 2026 · v32.17.0.300

I ordered an item that was never delivered, but it was marked as delivered. Unfortunately, there was no easy way to contact customer service directly, and going through the AI chatbot was frustrating as it only provided fixed questions and repetitive responses. This experience has been very disappointing. I hope Amazon improves its customer support process and provides an easier way for customers to reach a real representative when there is an issue with an order. Thanks for your attention.

★☆☆☆☆ Sonali Jain · 16 Sep 2026 · v32.17.0.300

Really disappointed with the overall experience. This has happened with multiple products — they often look very different from what is shown in the pictures. The delivery service is also not good. On top of that, refunds are sometimes added to the wallet instead of being refunded to the bank account, without properly asking or giving a clear choice. Overall, the product quality, delivery, and refund process have been disappointing. Definitely expected much better.

★☆☆☆☆ Kesiya Krishna · 16 Sep 2026 · v32.17.0.300

Very bad delivery experience. I ordered 2 items separately with different order numbers—one prepaid and one COD—but they were packed together. I wanted the prepaid item and to return the COD item, but the delivery agent refused and said I had to take both. This is the second time I’ve faced such issues. My previous order was delayed repeatedly, with false “delivery attempted” updates despite no call. Customer service also failed to provide a solution. Very disappointing service.

★☆☆☆☆ jahangir aalam · 14 Sep 2026 · v32.17.0.300

Amazon is a very poor and frustrating application. I had ordered a product from them and they only took commission and harassed me. Their delivery and pickup service is so poor that while other companies deliver the product in 3 to 4 days, Amazon could not deliver it even after 10 days. Also, their customer care service is so poor that you will try for 50 days and only then your call gets connected and when the call gets connected, in response to poor customer service,

★☆☆☆☆ Chithra naresh 07 · 14 Sep 2026 · v32.17.0.300

have lost more than 2500.. once nobody came to pick up an item for exchange.. we bought it believing the product description but that was fake.. nobody picked it up it's been several months now.. another time we bought something on Amazon now, the order was placed and the payment was also done but the product was not delivered at all it's been weeks now, couldn't replace or demand a refund because that option was not available at all.. the worst experience..

★☆☆☆☆ Kunagala Pravalika · 12 Sep 2026 · v32.17.0.300

Worst experience with Amazon. 🤬 Extremely disappointing service. I placed an order and made the payment in advance, but the product was never delivered. The delivery partner did not contact me, yet the order was falsely marked as a delivery attempt. Later, the app showed the order as delivered even though I never received the package. The refund process has been equally frustrating. The app shows that my refund has been credited, but I have not received the money in my original payment method.

★☆☆☆☆ Reshmitha Namala · 11 Sep 2026 · v32.16.2.300

Honestly, I don’t even know what to say anymore because this has gone way beyond being a simple inconvenience. FOUR CONSECUTIVE ORDERS have been cancelled after I already placed the orders and, in some cases, after the payment was already processed. And every single time, the explanation is the same: “The item is undeliverable.” Seriously? If the item is undeliverable to my location, then why on earth are you allowing me to place the order in the first place?

★☆☆☆☆ Gauri Ghanekar · 10 Sep 2026 · v32.17.0.300

Worst service experience this time. I had ordered my product a month ago which was defective, and I placed return request immediately after delivery. Got msg as customer non reachable even though no one contacted me for pickup. For two weeks there was no update on pickup. Finally after requesting new pickup date it was rescheduled. And now it's been a month I haven't received my refund. Tried multiple times to get customer support, but no luck. Worst service from Amazon.

★☆☆☆☆ Senthil Ganesh K · 10 Sep 2026 · v32.17.0.300

My worst experience with online shopping was receiving a product that didn't match what I had ordered. This highlighted a serious flaw in Amazon's fulfillment process. Amazon needs to reevaluate its product distribution strategy to ensure that the correct items are matched to the right orders, and it should also improve its parceling and packaging methods to prevent such mix-ups from happening in the future. These changes would go a long way in restoring customer trust and improving overall sati

★☆☆☆☆ Kruti Jois · 8 Sep 2026 · v32.17.0.300

They claim that they provide delivery to every corner, but my experience has been completely different. I have ordered many items, and while some orders have been delivered successfully, they cancel certain orders when the package cannot be delivered using a two-wheeler. Initially, for the first 3–4 delivery attempts, they give the reason that the “recipient was not available at the doorstep,” even though I was available at home. Later, they cancel the order from their side without.