★★☆☆☆ Ali Komai · 4 Oct 2026 · v20.11.0

Premium version. 1. Only possible to count 3 main meals and snacks. I eat 5 times a day and 2 of those meals have to go in to "snacks". Making it hard to track for each meal specifically. This is the biggest downside making me change app. 2. AI calorie macro counter is awful and inaccurate. It's much better to use any other AI and then tell Lifesums AI to just add the numbers. All in all, point nr 1 is unacceptable. Goodbye Lifesum.

Developer reply · 4 Oct 2026

Hi Ali Komai, we're sorry Lifesum isn't meeting your needs with meal tracking and the AI macro counter. We appreciate your feedback and will forward it to our team. For further details or suggestions, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your input helps us improve!

★☆☆☆☆ Alex Adamou · 30 Sep 2026 · v20.11.0

Logged my meals but calories not showing. The most basic function of this app, failed. And I have the premium version. Back to LoseIt I go...

Developer reply · 30 Sep 2026

Hi Alex Adamou, We appreciate your feedback on the calorie tracking feature in your premium version. Please reach out to our support team at [https://lifesum.com/deep/settings?page=support] with more details. We're dedicated to resolving this issue and improving your experience. Thank you for your patience!

★★☆☆☆ Marcos Stengel · 29 Sep 2026 · v20.10.0

It looks and feels great but the app doesn't work. the meals I add don't get added to the diary homepage and some of the extras on the meal aren't added.

Developer reply · 29 Sep 2026

Hi Marcos Stengel! Thanks for your kind words about the app! We're concerned about the meal entries issue. Please contact our support team at [https://lifesum.com/deep/settings?page=support] for assistance. Your feedback is valuable in helping us improve the app. Thank you!

★★☆☆☆ Christina Wein · 29 Sep 2026 · v20.10.0

I liked it at first, when I first started counting calories but now not so much. I calculate all my food but wanted an app to hold the calorie intake total for the day. I started putting in all the ingredients down to the gram and it would jump my calories to WAY over the actual calorie intake. When id try to adjust it by saying "total calories is __" it still wouldnt put in the right calories, so my intake isn't right. The calcutions arent right.

Developer reply · 29 Sep 2026

Hi Christina Wein! We're glad you initially enjoyed the app! Thank you for your feedback on calorie calculations and food input challenges. For specific issues, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your insights can help us improve!

★☆☆☆☆ Mats Nord · 29 Sep 2026 · v20.11.0

Do not pay for this app! The e app turned from beeing okay and useful to something you should avoid at any any cost. It was good, but not any more. I guess the gireextje devs and started to use AI. As smart an AI can be it also can be dumb in an infinitly number of ways. When inputting data into the app it will constantly change, destroy or skew what you are giving. If you are using it you should get paid!!!

Developer reply · 29 Sep 2026

Hi Mats Nord, Thank you for sharing your experience. We appreciate your concerns about app functionality and AI's impact on data input. Your feedback is important as we work to improve. For immediate assistance, please contact our support team at [https://lifesum.com/deep/settings?page=support]. We hope you find a solution!

★★☆☆☆ Mason Cowles · 23 Sep 2026 · v20.10.0

I've been having an issue for the last year or so – when I create a new meal / recipe in the app, it does not show up in the My Foods section unless I uninstall and reinstall the app. I can "re-track" it without issue if I have it multiple days in a row, but it doesn't show up when searching for it until I do the above "fix". Doing a Force Stop on the app and clearing cache / data seems like it *should* fix it if an uninstall does, but no. Lifesum pls help!

Developer reply · 23 Sep 2026

Hi Mason Cowles, Thank you for your feedback about the meal and recipe issue. We understand how important it is for them to show up seamlessly. Please contact our support team at [https://lifesum.com/deep/settings?page=support] for further assistance. We appreciate your patience!

★☆☆☆☆ Brakhai · 21 Sep 2026 · v20.10.0

Used to be a great alternative to my country's most popular calorie counting app. Not anymore. EVERY TIME you try to count a meal, drink, snack, anything, it will pester you about buying premium. You could get used to that frankly. What is unacceptable though is that it almost never has the right calorie values from scanning the food. Sometimes it differs by quite a lot with no way to edit. You can't even create your custom meal under the same barcode. Used to be perfect, now it's trash.

Developer reply · 21 Sep 2026

Hi Brakhai, we appreciate your feedback on the premium prompts and calorie inaccuracies. Please reach out to our support team at [https://lifesum.com/deep/settings?page=support] so we can address your concerns and improve your experience. Thank you for sharing your thoughts!

★☆☆☆☆ ZZ · 19 Sep 2026 · v20.10.0

free version unusable

Developer reply · 19 Sep 2026

Hi ZZ, we appreciate your feedback on the free version. Your experience is important to us. If you have specific issues or suggestions, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your insights help us improve the app. Thank you!

★★☆☆☆ Ladka Oladka · 15 Sep 2026 · v20.10.0

раніше був класний додаток, зараз став дуже глючний. Тупо не додає продукти і не рахує їх, доводиться з пошуку перебрати кілька варіантів продуктів, щоб знайти саме той, який він збереже.

Developer reply · 15 Sep 2026

Ладка Оладка, дякуємо за ваш відгук. Шкода, що ви зіткнулися з проблемами при додаванні продуктів. Зверніться до нашої служби підтримки за посиланням [https://lifesum.com/deep/settings?page=support] для допомоги. Ваше зауваження важливе, і ми вже підняли це питання в команді.

★☆☆☆☆ Burt Fairchild · 12 Sep 2026 · v20.10.0

I was just kicked out of my paid version of lifesum. Trying to log in again and it hangs up for longer than 15 minutes saying "loading personal health data".

Developer reply · 12 Sep 2026

Hi Burt Fairchild, we appreciate your feedback about being kicked out of your paid version and the loading times. Please contact our support team at [https://lifesum.com/deep/settings?page=support] for assistance. We're committed to improving your experience. Thank you for your patience!

★★☆☆☆ Danielle Priestley · 9 Sep 2026 · v20.9.2

food items are still not accurate 😕 other providers are more accurate

Developer reply · 9 Sep 2026

Hi Danielle Priestley, we appreciate your feedback on food item accuracy. Please contact our support team at [https://lifesum.com/deep/settings?page=support] with specific items to help us improve. Your insights are invaluable, and we're dedicated to enhancing your experience. Thank you!

★★☆☆☆ Hanna Stok · 8 Sep 2026 · v20.10.0

Lifesum recently changed the layout of the daily tracker, and I really don’t like it. It now takes me much longer to log and track everything, and I honestly don’t find the new layout easier or more user-friendly at all. I don’t understand why apps keep changing things that already work well. The previous layout was quick, simple and easy to use. If something works well, please leave it alone! I really hope Lifesum considers bringing the old layout back or at least gives users the option to cho

Developer reply · 8 Sep 2026

Hi Hanna Stok, thank you for your thoughts on the new daily tracker layout. We appreciate your feedback on the previous design's efficiency. If you're facing challenges, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your input is valuable, and we hope you enjoy the app!

★★☆☆☆ Pilar Ferreira · 8 Sep 2026 · v20.10.0

The update is terrible. i love this app usually but now with the little ickns under each tracked item, there is way too much going on on the screen. please change it back to the simple view!

Developer reply · 8 Sep 2026

Hi Pilar Ferreira! We're glad you usually love the app! Thank you for your feedback on the recent update and the cluttered interface. We’ll consider your thoughts on simplifying the view. If you have more concerns, please reach out to our support team at [https://lifesum.com/deep/settings?page=support]. Thank you!

★★☆☆☆ DarkDragon · 7 Sep 2026

do i really need to always create meals and edit them to see the macros for each meal? before i could open lunch or dinner and see it. now every item is showing in the main menu with individual macros but not all together. it's pretty unclear with a wall of items in the main overview

Developer reply · 7 Sep 2026

Hi DarkDragon, we appreciate your feedback on meal organization. We understand that creating and editing meals can be cumbersome. If you have any issues, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your insights help us improve. Thank you!

★☆☆☆☆ Julius Cesar Tejada · 6 Sep 2026 · v20.10.0

add more widgets for android users

Developer reply · 7 Sep 2026

Hello Julius Cesar Tejada, we appreciate your suggestion for additional widgets for Android users! It’s wonderful to hear your thoughts on enhancing the app experience. Your feedback is valuable to us, and we’ll be sure to forward your ideas to the responsible team. Thank you for sharing your insights!

★★☆☆☆ Dave Haupt · 2 Sep 2026 · v5.3.0-wear

was hoping the feature of photographing food would be good. It incorrectly identified pan-fried potatoes as "meat-filled pastry.:

Developer reply · 2 Sep 2026

Hi Dave Haupt, we appreciate your feedback on the food photography feature and will pass it on to the team. If you have more issues, please contact our support at [https://lifesum.com/deep/settings?page=support]. We hope you find other features that enhance your experience. Thank you!

★★☆☆☆ Patryk Patrykowski · 29 Aug 2026 · v5.3.0-wear

Bought the premium subscription to try out to create meals in this app. I made a stew and scanned all the ingredients I put together. there is no way to divide the stew in portions you need to manually register every portion separately. I thought this app would make it easier but I ended up using chatgpt instead. My friend told me that foodvisor app solved this issue. I'm switching to foodvisor. Free app is worth it but if you are going to buy a subscription, DON'T! Try a different app instead.

Developer reply · 29 Aug 2026

Hi Patryk Patrykowski, we appreciate your feedback on meal portioning. If you have more concerns, please reach out to our support team at [https://lifesum.com/deep/settings?page=support]. Your insights are valuable, and we aim to improve. Thank you for sharing, and we hope you find a solution for your meal planning!

★☆☆☆☆ Brad Sweeney · 27 Aug 2026

macros and calories are just completely wrong like 50% of the time. as somone whos lost 30kg these mistakes will only slow you down

Developer reply · 27 Aug 2026

Hi Brad Sweeney, it's concerning that the macros and calories aren't meeting your expectations, especially after your impressive 30kg weight loss! We appreciate your feedback. Please contact our support team at [https://lifesum.com/deep/settings?page=support] with details about the discrepancies. Thank you!

★☆☆☆☆ Nikos · 19 Aug 2026

didn't work for me

Developer reply · 19 Aug 2026

Hi Nikos, we appreciate your feedback. We’re committed to improving and would love to hear more about the issues you faced. Please reach out to our support team at [https://lifesum.com/deep/settings?page=support] to help us enhance your experience. Thank you!

★☆☆☆☆ Brigita Girkute · 17 Aug 2026 · v20.9.2

*update* your support is not great, keep having a conversation with a bot, and it is not going anywhere. No help at all. Burned calories wrong. have reconnected so many times and still not showing all my steps throughout the day. Can you advise what I can do? I have a Samsung S24.

Developer reply · 17 Aug 2026

Hi Brigita Girkute, thank you for your feedback. We’ve escalated your support experience internally. For issues with calorie tracking and steps, please contact our support team at [https://lifesum.com/deep/settings?page=support]. Your insights are valuable, and we're here to help!