★★☆☆☆
Yakumae · 5 Oct 2026 · v14.23.0
constant spam and fake deletion about upgrading but works
★☆☆☆☆
Trish Sturtevant · 5 Oct 2026 · v14.23.0
it was free and now my files are being deleted because I'm not subscribing.
★☆☆☆☆
Sakil Aehmad · 5 Oct 2026 · v14.23.0
why asking for money ??
★☆☆☆☆
md anwar hossan · 5 Oct 2026
md anowar hossain
★☆☆☆☆
Jerry Reedy · 4 Oct 2026 · v14.22.1
I think if you ever lose your password you'll never see your pictures again well there you go to keep safe
★☆☆☆☆
Aaron Snyder · 3 Oct 2026 · v14.23.0
subscription based with no indication on play store listing
★☆☆☆☆
Jinto Sebastian · 3 Oct 2026 · v14.23.0
worst application
★☆☆☆☆
Hang Gan · 2 Oct 2026
very very very bad experience , Don't install , west of time , storage and mb 🤬👎💢
★☆☆☆☆
RAKESH TURKAR · 1 Oct 2026 · v14.22.1
bahut hi bekar app h don't use ever
★☆☆☆☆
Dakoyta Rumsey · 30 Aug 2026 · v14.21.0
Just completely and absolutely worthless. never in my entire life have I used an app with a less intuitive UI that also can't even do the one thing it is designed to do. anytime I launched this garbage app and open any of the folders it insta freezes and then crashes. upon opening it again it will just repeatedly freeze and crash and freeze and crash, but if I keep going it might eventually work although that is not even guaranteed so I might justwaste 15 minutes freezing and crashing. 0/10
Developer reply · 3 Sep 2026
Please contact us from the app for assistance.
★☆☆☆☆
Samantha Huber · 12 May 2024 · v12.8.0
Don't use this! I put photos/ videos in the vault, and when the free trial ends they make you pay for premium to get them back out or you will lose them. So I figured Id just pay for the month, get my pictures, and cancel it, but I was charged for a whole year. Even though I cancelled same day, I can't get a refund. Their wording is very misleading. Trickery!!!
★☆☆☆☆
Joseph Upham · 18 Apr 2024 · v12.12.0
Well, it started off great, but after the updates, I will be uninstalling. I can not export (unencrypt) any files! So I am lucky that I have most things on a backup at home. But I am hundreds of miles from home and need to give someone a file. Plus, the nags to buy the 'professional' version are becoming much more often and insistent. So it's time to look elsewhere.
Developer reply · 18 May 2020
Thank you very much for your 5-star review!!!
★☆☆☆☆
Amber Johnson · 14 May 2021 · v10.3.5
I've been using this app for 5+ years and even used to pay. It used to be phenomenal. For the last 3-4 weeks I have been unable to access my photos, which are extremely important. I'm lucky if the PIN screen even shows up when I open the app! I want my photos! Reached out to customer service and the solution that was provided was ineffective. I have reached out again. Unless or until this issue is fixed, my 1 star review stands. Even after it's fixed, I'm not going to be using this app again.
★☆☆☆☆
IKON Lewis · 4 Dec 2020 · v10.2.8
Years ago I thought this app was great and gave it 5 stars. But I noticed that a LOT of my photos or videos are no longer showing up. They hit you with the "Premium storage" fees after a while and most of the pics that I thought were safely stored are no longer available... especially after I get a new phone and reopen the app. This makes it worthless to me if pics don't transfer over.
Developer reply · 7 Dec 2020
Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@getkeepsafe.com so we can help resolve this issue. Thank you.
★☆☆☆☆
Morgan Dolansky · 13 May 2020 · v10.0.2
I wasnt going to write a review, but I've sent 4 emails with no reply. You guys robbed me. I have been a longtime user of yours and yesterday I wanted to recover a photo in the trash. I was given the option of $1.99 for one month, $23.99 for a year and $149 for "lifetime". I chose $1.99 since I only needed one picture and you guys charged me for a year! If you guys are going to just take peoples money, why give an option? I do NOT recommend this app they will take your money without permission!
Developer reply · 14 May 2020
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@getkeepsafe.com so we can help resolve this issue. Thank you.
★★☆☆☆
Annie Pitcher · 11 May 2020 · v8.2.5
Works okay. If you import photos from the app, it deletes them from your gallery. If you share them with Keepsafe from your gallery app, it doesn't delete them from the gallery. You can't rearrange photos in an album unless you put them into the album one at a time in the order you want. I often get corrupted or 0 byte photos out when I try to export them back out of Keepsafe, so be sure to keep an extra copy safe somewhere else in case it messes up the pictures.
Developer reply · 11 May 2020
Sorry to hear you are unsatisfied with the progress of the updates. I hope you can enjoy our app again in the future.
★☆☆☆☆
A Google user · 7 Feb 2020 · v9.36.0
This app gives me a degree of privacy with my files, I wish I could drag files from different folders to keep safe. It allows me to save photos from different locations on my phone. Updated review: the app has become unusable, it crashed every time I open it. I can't access my files. I have cancelled my yearly subscription, it's not worth it. Sad!
Developer reply · 9 Feb 2020
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@getkeepsafe.com so we can help resolve this issue. Thank you.
★☆☆☆☆
A Google user · 25 Sep 2019 · v9.43.0
Puts you into a trial without saying it, no warnings that once the trial runs out it sets a certain amount of storage, and anything you had over that amount of storage will be held hostage in a trash folder until you pay to upgrade to recover them. Lost a bunch of photos because of it, and am not paying money just to get them back and move them to a better app. Do not use this app unless you're planning on paying for it!!
★☆☆☆☆
A Google user · 14 Apr 2019 · v9.31.1
App worked great when you would store your data on a 3rd party app like Dropbox granted there was really no security anyone with a little common sense could see it, I mean all it does is change the file extension to something else, but I decided to stay. paid the yearly subscription to save my data on their servers, I upgraded my phone apparently it wasn't saved on their servers even though it was in the app for over a year and change lost my stuff and no solution from them.
★☆☆☆☆
A Google user · 6 Dec 2018 · v9.22.4
Pressed "export" on some of my photos while exploring the options that the app had. I still don't know what "export" means, but the app got rid of all my photos and I have no idea where they went. So then I PAID to look through the deleted files and not only were they NOT there, but the app won't let me cancel my subscription for 6 months, even on the monthly rate that I opted for. In summary, was charged $60 dollars and lost all my photos. DO NOT USE
Developer reply · 6 Dec 2018
Hi Jon, apologies for the inconvenience. The "export" button moves them out of your Photo Vault library and back into your default library. Please contact us at support@getkeepsafe.com for any other questions and we would be happy to help you.
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