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Heymarket Texting for Teams

by Common Sun, Inc. more by this developer →

#148,428 of 719,896 by ratings on Apple · #5,057 of 45,378 in Business

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Category: Business

Description

Business text messaging for your team!

Get shared phone numbers and inboxes for your team to track messages with contacts. Great for customer support, sales, operations, and marketing. Works on your computer with Heymarket Web.

*** Featured as Best New App in the App Store ***
*** Featured on TechCrunch http://tcrn.ch/28ZXAQC ***

Send and receive text or Facebook messages with customers, contractors, and partners. Best of all, they won't need to install anything!

CUSTOMER SUPPORT

* A shared inbox where your team can share messages and replies

* Open or close chats to keep your queue clear

* Triage chats by assigning them to yourself other people. Get notifications for the chats most relevant to you

* Create multiple inboxes to organize chats by department, by region, or anything else

* Templates for commonly used messages, including text, photos, links, and even the first name of the contact

* Set reminders and scheduled message and never forget to follow up with a customer

* See when team members are viewing a chat or typing a reply

* Add and share private notes about each contact

OPERATIONS

* Text with contractors & vendors

* Replies arrive in a shared inbox for your team

SALES

* Enable text messages from your website to capture leads

* Set reminders to follow up with each lead

* Works with your existing CRM

MARKETING

* Organize contacts into lists and send them private, personalized text messages. Each text is treated as a 1-on-1 message - like a Bcc: email.

* Personalize messages with merge tokens like "first name" or custom fields

* Campaigns can send a sequence of message on schedule you determine

* Schedule messages to be sent at a specific date and time

* Reports to check the status of messages sent to each list

STAY PRODUCTIVE WHILE MESSAGING

* Works in sync with your computer using Heymarket Web

* Never forget to follow up with a contact. Swipe any message to set a reminder

* Simple scheduling. With just a few taps, share your available dates and times in a text message

* Close chats

* Do not disturb to control when you receive work-related notifications

* Annotate photos and share them

EASY FOR YOU AND YOUR CUSTOMERS

* Text enable existing business number or get a new, second phone number

* Works with your existing contacts

* Nothing for your customers to install. They get normal text messages and Facebook messages

ADMINISTRATIVE FEATURES

* Auto reply based on a schedule or at all times

* Set call forwarding for incoming calls

* Select which team members have access to specific inboxes

* Export chats for reporting or auditing

* Manage custom fields

* Subscribe for your entire team with a corporate credit card

* Integrates with Zapier, Facebook, your website, and Slack

BUILT FOR iOS

* Integrated with your existing iOS contacts and calendar

* CoreML support - Heymarket can now recommend replies

* Siri support

* iOS quick search

* iOS quick reply

* 3D Touch

* iOS sharing extension support. Share links from other apps with your Heymarket contacts and lists.

* Apple Watch app with reminders and business message replies

FREE PRODUCTIVITY

Use contacts, notes, lists, templates, archive, and reminders free forever. Try text messaging for free, with your new phone number, for 14 days. No credit card required. Starting at $49.99/month, get domestic text messaging with your contacts.

LEARN MORE

* Terms of Service - http://heymarket.com/tos
* Privacy Policy - http://heymarket.com/privacy

SUBSCRIPTION DETAILS

The subscription will be charged through your iTunes account. Your subscription will automatically renew each month unless canceled at least 24 hours before the end of the current period. Manage or cancel your subscription at any time in Account Settings. Upon upgrading, any unused part of your free trial will be forfeited.

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