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Visual Support

by SIGHTCALL more by this developer →

#169,132 of 719,896 by ratings on Apple · #5,958 of 45,378 in Business

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Category: Business

Description

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording

The app does not allow the remote agent to access any data stored on your device.

Alternatives to Visual Support

Name	Ratings	Rating
VOS: Remote Visual Support by Virtually OnSite LLC	8	5.0	compare
Visual Support – Corporate by SIGHTCALL	—	—	compare
3M Remote Visual Support Tool by Help Lightning, Inc	—	—	compare
Zendesk Support by Zendesk, Inc.	4,206	4.5	compare
Inkflow Plus Visual Notebook by Qrayon, LLC	706	4.7	compare
Industry Online Support by Siemens AG	420	4.6	compare
Ohio Child Support by Ohio Department of Job and Family Services	153	1.6	compare
Properly Visual Checklists by Properly Inc	93	3.8	compare
VisualCV Resume Builder by Workstory Inc	79	4.1	compare
VLX (Visualogyx) by Visualogyx Inc	64	4.6	compare

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