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Supportbench

by Supportbench Services Inc. more by this developer →

#571,989 of 723,629 by ratings on Apple · #27,514 of 36,241 in Productivity

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Category: Productivity

Description

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.

This version of the iOS app includes:

• View and update cases including all of the fields
• View all of your teams cases
• View queues and your work queues
• View recent items
• Create new cases
• Attach new activities to cases including tasks
• Upload and view attachments on cases
• Take a picture and attach it to a case
• View the details of your tickets including comments with rich text and inline images
• Forward cases to other agents
• View a companies information and update it including contacts and case history.

Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.

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Growth

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History

Tracking since 09/05/2026. History accumulates as changes are observed — check back soon.