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SRC Mobile

by Open Text Corporation more by this developer →

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Category: Business

Description

Service Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices. Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices.

Users can use SRC Mobile to:

• Browse the catalog for service requests
• Manage set of your favorite categories and services
• Catalog of services is available in 2 modes: with nested categories (for SSM 5.2) and with a single level of categories (SSM older than 5.2)
• Search the catalog for available service requests
• Submit requests with the ability to attach a picture from camera
• Choose full form or simplified form format to manipulate with form data in the most convenient way
• Browse your service requests and execute transitions on a particular request
• Browse tickets waiting for your approval and proceed with approvals
• Offline Mode. Mobile users can now download and work with items in offline mode, which enables them to continue work even when wi-fi or network coverage is unavailable.
• SRC Mobile provides the same user experience to work with the Knowledge base as Web client:
o Search for the article
o Filter articles
o Contributing your feedback to the Knowledge base adding comments and giving rates to the articles
o Once new item is submitted, search through the Knowledge base is performed automatically while Title is entered. Pop-up shows some articles found related to the Item Title.

Alternatives to SRC Mobile

Name	Ratings	Rating
EASRCC by Prescribed Marketing Group, LLC	13	3.5	compare
QsrConnect by QSRSOFT, LIMITED LIABILITY COMPANY	9	4.6	compare
WSRCA by Arbor E&T LLC	4	4.0	compare
NSRCC by National Service Resort & Country Club	—	—	compare
USRC by UNITED SERVICES RECREATION CLUB LTD	—	—	compare
BOMA SRC. by Cultivation Network Inc	—	—	compare
ADP Mobile Solutions by ADP, Inc	4,446,608	4.7	compare
Indeed Job Search by Indeed Inc.	4,052,789	4.8	compare
Microsoft Teams by Microsoft Corporation	3,374,179	4.8	compare
Zoom Workplace by Zoom Communications, Inc.	3,230,065	4.7	compare

Growth

Change in ratings, scaled to each window from the real gap between crawls. A window needs a full period of history before it reports anything.

History

Tracking since 09/05/2026. History accumulates as changes are observed — check back soon.