# Text - Live Chat for Business

Android app · by Text, Inc. · Productivity

Text - Live Chat for Business has 495,686 installs (+1.2% a month, measured over 52 days), rated 3.0 from 1,164 ratings, \#2,916 of 183,356 in Productivity.

## Figures

- Installs: 495,686
- Rating: 3.0 · 1,164 ratings
- Price: Free
- In-app purchases: no
- 7-day growth in installs: +896 (+0.2%) (+1,902 over 14.9 days)
- 30-day growth in installs: +5,596 (+1.2%) (+9,725 over 52.1 days)
- Rank: #86,064 of 2,909,491 Android listings with an install count (down 2,712 since 2026-11-01)
- Rank: #2,916 of 183,356 in Productivity

## Is Text - Live Chat for Business safe?

StoreTally doesn't rate safety. Here's what the store and our tracking show:

- Listed on Google Play.
- Made by Text, Inc.; developer website listed: text.com.
- On Google Play since 2020-05-08. Last updated 2026-10-23.
- Rated 3.0 from 1,164 ratings.

## Reviews

- Ratings by stars: 5★ 39% · 4★ 6% · 3★ 7% · 2★ 10% · 1★ 38% (1,162 ratings)

## Description

Text (formerly LiveChat) is a live chat and customer service app. Unilever, Wembley Stadium, MIT, and 30,000+ other companies have relied on it to run their customer service.  
  
Closing your laptop doesn't close the business. Text keeps you in the moment a customer needs you, wherever you are, even on a weak signal.  
  
That starts with what's already in your pocket:  
• Customer details  
• Incoming message sneak peek & ready-to-go responses  
• Multi-channel support  
• File sharing  
• In-app and push notifications  
• Agent list with editable profiles  
  
And here's what you can do with it:  
1\. Answer faster than ever - See what a customer's typing before they hit send, and reply to repeat questions with ready-made responses instead of typing them out again.  
2\. Let automation carry the routine - Automated greetings recommend products and engage customers based on what they're doing on your site. Each chat routes itself to the right team.  
3\. Know their cart before they check out - See what a customer's adding right now, plus their full order history, in the same screen. Step in and close the sale before they leave.  
4\. Keep tickets moving, wherever you are - Reassign cases between teams and check status in seconds, straight from your Android device.  
5\. Reach a lead before anyone else does - Message a new lead the moment it lands, straight from the app.  
6\. Grow without growing your team - Handle several visitors at once and reply faster, so satisfaction stays high as your business scales.  
  
Get Text on your phone and stay close to the business, wherever you are.

---

Source: https://storetally.com/android/com.livechatinc.android  
As of 2026-11-11, from the StoreTally census.