# Hik-Connect - for End User

Android app · by Hik-Connect · Tools

Hik-Connect - for End User has 57,757,102 installs (+2.2% a month, measured over 41 days), rated 4.8 from 3,570,807 ratings, \#266 of 234,839 in Tools.

## Figures

- Installs: 57,757,102
- Rating: 4.8 · 3,570,807 ratings
- Price: Free
- In-app purchases: no
- 7-day growth in installs: +227,944 (+0.4%)
- 30-day growth in installs: +1,211,187 (+2.2%)
- Rank: #2,431 of 2,837,711 Android listings with an install count (down 24 since 2026-10-28)
- Rank: #266 of 234,839 in Tools

## Reviews

- Ratings by stars: 5★ 87% · 4★ 10% · 3★ 2% · 2★ <1% · 1★ 1% (3,570,673 ratings)
- Critical reviews (from the reviews Google Play shows first, in any language):
  - 1★ 2026-09-17, S SHANKKAR: Recorded footage available for playback in HD quality only. Even with noise suppression for microphone, audio quality is so bad i can't hear the voice and neither does this app have any enhancements. No support for 2MP & 4MP camera with FHD support and inconsistent bandwidth recording even after set…
  - 2★ 2026-09-13, Laurel Grohl: Keeps crashing when trying to record footage. I have been using this app for a couple of years and it still keeps crashing when you need to record video. really frustrating.
  - 1★ 2026-09-09, Anand Singh: Very unreliable experience for 6yr. The app frequently fails to play past recordings and shows errors such as “Device Streaming Time Out” and “Number of Channels Exceed.” What’s even more frustrating is that when I actually needed the CCTV footage after incidents around my house, the system failed t…
  - 1★ 2026-09-05, Picasso Udemba: The app was working very well. But after the few updates, I can no longer see the human or vehicle detection. Which enables me play the scene back. For me to know when someone comes and goes, I need to play video from the beginning to the time I am looking at. Please, this needs to be fixed.
  - 1★ 2026-08-30, Muhammad Alsadah: I hate Hikvision Intercome system and Hik-Connect app! From the momment the door-station button is pressed, it takes several seconds for the app to receive the notification. worse yet, the app itself takes more few seconds to open, and in most cases it stays unresponsive for a while. Sometimes I mis…

## Description

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.  
  
Key Features：  
1\. Real-time monitoring with PTZ control  
2\. Video playback  
3\. Two-way audio intercom  
4\. Instant alarm notifications with pictures and videos  
5\. Answer calls from doorbells/video intercom devices  
6\. Arm security control panel remotely  
7\. Share devices to others with limited permissions  
8\. Convenient and secure fingerprint login

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Source: https://storetally.com/android/com.connect.enduser  
As of 2026-11-08, from the StoreTally census.