★★☆☆☆
amit kumar · 5 Oct 2026
Always create compressed PDF/file in less size.Please bring your cashback LTF Credit Card (in RuPay network).
Developer reply · 29 Apr 2025
Hi there! Thanks for your feedback. Adobe Scan optimizes file size for sharing, but we'd love to investigate if you're noticing unusually small or compressed PDFs. Could you please share a screen recording of the workflow with our experts here: https://adobe.ly/adobescancommunity? Thanks! ^SS
★☆☆☆☆
Chris Pineda · 5 Oct 2026 · v26.09.25
Trash... They try to force you to get the premium version after you end editing you file, if you don't, you won't be able to save it... Shame on you
Developer reply · 6 Oct 2026
Hi Chris! Sorry you felt that way😢. Adobe Scan includes essential features like scanning in multiple modes, modifying, printing, sharing, Fill & Sign & more for free. Advanced options, such as high-speed scans, editing, combining, compressing, Magic Eraser & more, are available with a ✪ premium plan & can be explored with a free trial. Thanks! ^VK
★☆☆☆☆
swagatika Samal. · 5 Oct 2026 · v26.09.25
worst.
Developer reply · 6 Oct 2026
Hi Swagatika! Sorry to hear the Adobe Document Scanner app isn't meeting your expectations 😢. Could you please share where you're experiencing the issue? For example, is it related to Scan Documents, Modify Scan, Make PDF, OCR (Image to Text), or using AI Assistant? Knowing more will help us understand the issue & assist you better. Thanks! ^VK
★☆☆☆☆
Owaiz Khan · 5 Oct 2026
very bad app
Developer reply · 6 Oct 2026
Hi Owaiz! Sorry to hear the Adobe Document Scanner app isn't meeting your expectations 😢. Could you please share where you're experiencing the issue? For example, is it related to Scan Documents, Modify Scan, Make PDF, OCR (Image to Text), or using AI Assistant? Knowing more will help us understand the issue & assist you better. Thanks! ^VK
★☆☆☆☆
Drishtii K · 5 Oct 2026
Can't scan and save more than 20 pages.Loads endlessly and takes a lot of time, stops working and exists itself. I scanned 50 pages and it had trouble saving the file.So I reduced the number to 30,but still it keeps loading endlessly and the app exits itself. Again, upon clicking the icon of the app, it shows the same loading screen and has a problem with being saved. Useless after page limit exceeds 20. The free version is useless.
Developer reply · 6 Oct 2026
Hi Drishtii! Sorry to hear about the issues with saving larger scans😢. Since you’ve already shared the page counts where the issue occurs, please share a screen recording, device model, Android version & Adobe ID at [Grp-adobescan-android@adobe.com]. This will help our team investigate the issue further & work toward a fix. Thanks! ^VK
★☆☆☆☆
status king · 5 Oct 2026 · v26.09.25
nice
Developer reply · 6 Oct 2026
Hi there! Thanks for sharing your feedback. On the Play Store, ⭐ratings go from 1 to 5, with five being the best. We’d love to know if there’s anything we can improve in Adobe Scan to earn your full 5⭐rating. ^VK
★★☆☆☆
Deepak Kumar · 5 Oct 2026 · v26.09.25
Despite having an Adobe account, we are not able to do it, why do you face such a problem in your app? Logging in should be simple And it should ask for user ID and password and nothing else.
Developer reply · 6 Oct 2026
Hi Deepak! Sorry you're running into this😢. Could you let us know what happens when you try to log in with your Adobe account? Do you see an error, get stuck during sign-in or are you asked for additional information? Please share more details at [Grp-adobescan-android@adobe.com] so our team can better understand the issue & assist you. Thanks!^VK
★★☆☆☆
Lanthaolung Pamei De · 5 Oct 2026
good
Developer reply · 6 Oct 2026
Hi there! Thanks for sharing your feedback. On the Play Store, ⭐ratings go from 1 to 5, with five being the best. We’d love to know if there’s anything we can improve in Adobe Scan to earn your full 5⭐rating. ^VK
★☆☆☆☆
Chirag Nankani · 4 Oct 2026 · v26.09.25
Unnecessary login for small works. It's like sharing private details fir just scanning regular documents, there are many non login offline app providing better services
★☆☆☆☆
Narendra Bisht · 4 Oct 2026 · v26.09.25
very confusing,
Developer reply · 6 Oct 2026
Hi Narendra! Sorry to hear you found Adobe Scan confusing 😔. Could you let us know which part felt difficult or unclear, scanning, editing, saving, sharing, or navigating the app? Your feedback will help us understand your experience & make Adobe Scan easier to use. Thanks! ^VK
★☆☆☆☆
Randy Conner · 27 Jun 2026 · v26.06.12
Great app. Easy to use. This is true for the free Adobe scan app. However the Adobe scan AI premium is a mediocre product at best. They advertise for a 7-Day free trial. I found out the hard way that is not true. Once you start to sign up for the product and you change it to pay by monthly, magically the 7-Day free trial vanishes without any warning. I downloaded the app tried it for 20 minutes - unimpressed. Cancelled the product within 20 minutes. No refunds. Totally wrong!
Developer reply · 29 Jun 2026
Hi Randy! We're happy to help. The 7-day free trial is available only with the yearly Adobe Scan Premium plan. If you switch to the monthly plan, the free trial is no longer applicable and charges begin immediately. For further assistance with cancellation and refund, please reach out to our support team here: [adobe.ly/contactsupport]. Thanks! ^VK
★☆☆☆☆
Stacy J · 20 Feb 2026 · v26.02.04
Of course a basic product can't just exist. There has to be a subscription attached to it. Not a good move when there are 10 million other options to scan and combine documents. But what else is to be expected from Adobe? Inferior products at higher prices. At the end of the day, this is a good thing. I'm now motivated to look at smaller and/or better companies. And thus we are that much closer to rendering Adobe irrelevant.
★☆☆☆☆
On The Spot! Janitorial · 15 Jan 2025 · v24.11.06-google-dynamic
I do not recommend this app, especially for anyone with a business. When you pay the ten dollars, you don't get what you pay for. I paid the $10 a month and the converted PDF file would not open very easily on word or excel. Even though the setting was set for that plus the words were all mixed up and the lines were all mixed up. Plus I also found out if you get a samsung galaxy s24 phone it will do a better job for free, check it out.
Developer reply · 8 Mar 2025
Hi there! That shouldn't be happening! 😔Could you please share a screen recording with our developers at Grp-adobescan-android@adobe.com? You can also contact our community of experts (https://adobe.ly/adobescancommunity) for better assistance. We will love to investigate what's not working for you and help resolve the issues. Thanks! ^SS
★★☆☆☆
Mark Gandzyk · 14 Jul 2024
The usual junk. Wants to save everything to their servers for data collection. "Premium" version can't be outright purchased, they want $10/month 'subscription'. It seems to be a capable program, but the corporate data mining and greed make it a zero. Create a purchasable, local save, non-data-collecting version, and maybe it'll be worth something.
★☆☆☆☆
Trac Fone · 27 May 2024
Cannot use this app without being forced to purchase a subscription. Needed to scan a few documents from my phone to my computer. This app allowed for the scan but in order to send it to my computer, they force you to purchase a monthly subscription to do so. Not worth it. It's a major hassle to log in or sign up as you are forced to open a browser and log into your email to retrieve verification codes before being allowed to proceed. Expensive and time consuming.
★☆☆☆☆
David Noffke · 22 Mar 2024 · v24.03.07-google-dynamic
Scanning documents works great! But, trying to retrieve saved documents is nearly impossible. Even searching for them when they've been saved to my device is ridiculous and nearly impossible!!! Adobe Scan has been around for years, and they still haven't made it easy to retrieve and read or send documents saved to a device. Should be able to just search, find, and do what you want with it.
Developer reply · 8 Apr 2024
Hi there! Sorry, you're having trouble! Could you please share a test file with our developers at Grp-adobescan-android@adobe.com? You can also contact our community of experts (https://adobe.ly/scancommunity) for better assistance. We will love to investigate what's not working for you and help resolve the issues. Thanks! SS
★☆☆☆☆
Jason Wood · 5 Jan 2024 · v22.11.18-regular
These monthly subscription fees are apt to drive most people to bankruptcy... I get it, you've developed a brilliant piece of mobile software and you want to be fairly compensated for it's use. However, keep in mind that the average consumer will have 20-40 other pieces of software or streaming services all clamoring for monthly subscription fees at similar price points. We can't afford it. If it were a one-time $10-25, maybe. But $9.99/monthly?? Not going to happen.
★★☆☆☆
Jerry Jacobs · 9 Jul 2020 · v20.06.11-regular
I downloaded this app, scanned a document and emailed it. The recipient got the email but no document. I decided to just text it to him but I can't find it. I've looked everywhere and the document doesn't exist on my phone. I opened three app and it's there offering the same options as before so no way to text it. I told it to save to device then again I have looked everywhere and can't find it. This just isn't going to work for me. I'll be uninstalling here in a few. Very disappointed.
★☆☆☆☆
A Google user · 2 Mar 2019 · v19.02.14
The auto crop feature does not appear to be something you can turn off, and it constantly tries to crop off half of the document I am scanning. I shouldn't have to fight the app to get exactly what I want. Additionally, there currently is no local storage option. The app isn't so bad it's unusable, but other apps are outright better so there isn't a point to ever using this one in any use case.